Account Executive

Account Executive As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients. Key Responsibilities Train dealership personnel on the use of Vitu. Meet with dealership management to review processes and procedures pertaining to their DMV paperwork. Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations. Maintain a strong business relationship with key dealership personnel. Provide Vitu/VITU support via phone, chat and email as needed. Deliver exceptional customer service and support by being responsive and proactive to customer needs. Act as Client Advocate – suggest improvements to the program on behalf of the client and address client issues and concerns. Compliance – ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits. DMV Support – answer or find the answer to complex DMV issues. Navigate a dealer's DMS to ensure that it is calculating DMV fees properly. Conduct DMV fee training both in-person and via webinar. Minimum Qualifications and Experience Experience with Reports of Sale and other related DMV documents for both new and used vehicles. Account management experience in a business-to-business environment is preferred. Experience with DMV accounting and bundle reconciliation. Knowledge of the EVR program (e‑filing). Knowledge of DMV regulations pertaining to registration processing. Experience with Chrome and Firefox configuration and settings. Proficiency in Microsoft Word, Excel, and Google Drive. Strong communication skills with high-level executives. Ability to work independently with limited supervision. Travel required up to 150 miles. Compensation The salary range for this position is: Ohio $43,888 - $83,600 OR California $70,340 - $88,984. The final pay will be determined by multiple factors including, but not limited to, location, education, experience, training, and skills. Benefits Healthcare coverage for you and your family covering medical, dental, and vision. Tax advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA). Generous PTO. Pet insurance. Retirement planning. ID theft insurance. Life and disability insurance. Accident & hospital, critical illness insurance. Tuition reimbursement. Equal Employment Opportunity Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship. #J-18808-Ljbffr Vitu