Administrative Assistant to CTO-Enterprise Architecture - Chicago

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We have an exciting position open for a highly motivated and professional Administrative Assistant to join U.S. Bank supporting our Chief Technology Officer - Enterprise Architecture in the Chicago office.

The position requires a person who goes beyond traditional support. This role is ideal for someone with a background in graphic design or internal communications, who’s eager to contribute to high-impact, strategic work while mastering the essentials like calendar management, expense reporting, and travel coordination.

You’ll be the right-hand to a dynamic executive, keeping him on track, anticipating needs, and proactively managing what’s ahead. Think of yourself as the engine behind his success; organized, energetic, and always a few steps ahead. If you bring enthusiasm and a spark to your work and love to thrive in a fast-paced environment plus find fulfillment in making things run smoothly, you will excel in this role.

Further, we’re seeking someone who’s thirsty to grow, finds meaning in their work, and can help promote and market the business internally. You’ll help elevate our presence through visual designs and internal communications to improve the way the team showcases its impact.

Essential Functions

• Independently plans and organizes work; develops and maintains procedures to ensure meetings are scheduled, calendar conflicts are resolved, and work is completed in an efficient manner.
• Adept with the use of scheduling, purchasing and booking apps such as Uber, Doordash, AMZN and HR and team apps such as Workday and Jira.
• Proactively networks with on-site and cross-site administrators and leaders to inspire a sense of bonding, clarity, high morale and fun
• Creation and execution of team building events and office camaraderie
• Ensures the office runs efficiently and handles office facility requests.
• Manages the Executive’s Outlook calendar including booking hotel accommodations and flight reservations for business travel, setting up meetings, and collaborating with other Admins at all levels of the Organization to provide leader’s availability in a prompt manner when requested.
• Composes correspondence, prepares reports, and conducts special projects as directed.
• Prioritizes business and leader needs based on ever changing situations and timelines.
• Organizes invoice and expense processing and review.
• Orders and organizes office and break room supplies.
• Researches and summarizes data as requested; prepares reports for the executive and other members of senior management.
• Follows through on matters referred to other staff to ensure prompt action has been taken.
• Creates visual designs and writes communications to promote the business internally.

Qualifications

• High school diploma or equivalent
• Typically five or more years of experience in administrative and support staff activities

Preferred Skills/Qualifications

• Keen in attention to detail
• Highly skilled in organizing and prioritizing tasks
• High School Diploma or equivalent
• In-depth knowledge of policies and procedures as they relate to the executive's function
• Proficient computer navigation skills using a variety of software packages including Microsoft Office 365 applications such as Teams, Word, Excel, PowerPoint, and Copilot
• Highly effective in managing the leader’s calendar, scheduling meetings and events, proactively anticipating scheduling needs and resolving conflicts quickly
• Highly organized with well-developed skills in strategic planning as well as in planning and running team meetings and offsite events.
• Excellent verbal and written communication skills.
• The required schedule will align with the Executive’s schedule and will require additional availability during his travel
• Engaging, personable and keen at fostering healthy and inclusive team morale
• A graphic design and/or internal communications background
• Bachelor’s or higher degree in related field

Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.77 - $34.33

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.