Systems Admin & Service Desk | AI-Driven Workflows & KPI
Jobleads-US
SmartRecruiters, Inc. in Plano, TX, seeks a contract System Administrator and Data Analyst to support Jira, MSP+, and Web Systems, driving continuous improvements and AI-assisted workflows. The role blends IT operations, data reporting, and collaboration with Korea-based Headquarters, requiring fluent English and Korean communication. This contract runs for 1 year with confidentiality in EEO-compliant terms. #J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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- ...support Jira, MSP+, and web systems while driving data-driven improvements. You will handle user access, service requests, and cross-functional... ...role emphasizes Agile mindset, KPI reporting, and automation via lightweight AI-assisted workflows. Candidates proficient in...SuggestedContract work
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Syncreon Consulting
Plano, TX3 days ago $83k - $115k
...units, and managed service environments.... ...engineering, service desk, field support,... ...operational workflows and control points... ...and govern the KPI framework for... ..., and dashboard-driven performance management... ...company, global systems integrator,... ...world's leading AI and digital infrastructure...SuggestedContract workFor subcontractorWork at officeRemote workFlexible hours- ...currently partnering with a System Integrator to build out our platform... ...and upskill seasoned IT Service Management (ITSM)... ...develop, and deploy advanced workflow automations to streamline business... ...development, and the integration of AI-driven tools (e.g., Virtual Agent,...SuggestedImmediate start
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Plano, TX2 days ago - OverviewThe Infosys Financial Services unit is a global leader in driving... ...advanced technologies such as AI, cloud, and data-led... ...unlock business value. Our AI-driven solutions empower financial institutions... ..., emergency fixes, and system enhancements, adhering to defined...Full timeTemporary workRelocation
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Richardson, TX1 day ago - ...leveraging advanced cloud technologies and AI-driven insights to create scalable, secure, and... ...technical documentation for deployed systems Align release schedules and environment... ...global leader in next-generation digital services and consulting. We enable clients in more...Full timeTemporary workRelocationShift workRotating shift
Infosys Technologies
Richardson, TX4 days ago - ...complexityUses enterprise-authorized AI capabilities within the work... ...and downstream data and systems or technical implications and... ...provisioning, patching, and monitoring workflows Supports and troubleshoots... ...architecture, event-driven systems, CI/CD tools (Jenkins,...Shift work
JP Morgan Chase
Plano, TX10 hours ago - ...OverviewThe Infosys Financial Services unit is a global leader in driving... ...advanced technologies such as AI, cloud, and data-led... ...unlock business value. Our AI-driven solutions empower financial institutions... ...documentation for deployed systems Align release schedules and...Full timeTemporary workRelocation
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Richardson, TX3 days ago - ...Director of Multifamily Facilities & Procurement to transform maintenance, procurement, and technology across our portfolio. Lead AI-driven maintenance, build a centralized procurement function, set portfolio-wide standards, and drive efficiency with analytics....
- ...providing comprehensive Oracle services that accelerate business... ...quality planning into project workflows and deliverables Develop and run... ...of experience in managing the systems and workings of global enterprises... ...the enterprise with an AI-powered core that helps prioritize...Full timeTemporary workRelocation
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Richardson, TX1 day ago $95.92k - $133.22k
...currently seeking a WSS Engineer / Epic Client System Administrator (ECSA) - Remote to join our... ...support for Epic-related incidents, service requests, and change management.Participate... ...innovation. We are one of the world’s leading AI and digital infrastructure providers, with...Temporary workWork at officeRemote workFlexible hoursNTT DATA
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...and Windows operating systems, including patching and... ...Directory, DHCP, and DNS services Experience with... ...microservices architecture, event-driven systems, CI/CD tools... ...of enterprise-approved AI capabilities in infrastructure engineering workflows, with careful...Full timeJ.P. Morgan
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...application, middleware, operating-system, and database layers.Release &... ...secure REST and SOAP web services and API integrations.Troubleshoot... ...scripts and automated workflows.Enterprise Troubleshooter: Comfortable... ...one of the world’s leading AI and digital infrastructure providers...Full timeTemporary workWork at officeRemote workFlexible hoursNTT DATA
Plano, TX2 days ago- ...Oracle, PostgreSQL, and MySQL systems as needed. • Develop and maintain... ...-on experience with AWS cloud services (S3, Glue, DMS, Lambda,... ...teams. • Ability to leverage AI for DBA tasks as well as implementing... ...for data Engineering Workflows. • Experience with cloud-based...Weekend work
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Richardson, TX1 day ago- ...& Brown, Inc. in Plano, TX, seeks an Associate Director of Voice Services to lead the vision, design, and operation of our voice and Contact Center technologies, driving modernization through agentic AI and automation. You will define roadmaps for Five9, Genesys, RingCentral...
- ...& Brown, Inc. in Plano, TX seeks an Associate Director of Voice Services to lead the vision, design, and operation of our voice and Contact... .... This role will drive modernization through agentic AI and intelligent automation to improve customer experience and operational...
- ...Responsibilities Respond to inbound help desk calls, tickets, and emails... ..., and internal support workflows Accurately document incidents... ...resolutions in the ticketing system Escalate complex technical issues... ...1+ year of IT help desk, service desk, technical support, or related...
- ...industry experienceKey Success Metrics• High system availability and SLA adherence• Improved... ...is a $30 billion business and technology services leader, serving 75% of the Fortune Global... .... We are one of the world's leading AI and digital infrastructure providers, with...Work at officeRemote workFlexible hours
NTT DATA
Plano, TX1 day ago - ...change management• Troubleshoot database and system-level issues and coordinate with vendors... ...is a $30 billion business and technology services leader, serving 75% of the Fortune Global... .... We are one of the world's leading AI and digital infrastructure providers, with...Contract workWork at officeRemote workFlexible hours
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Plano, TX1 day ago - ...leader in providing comprehensive Oracle services that accelerate business growth and digital... ..., with a focus on maintaining system stability Conduct code reviews, do changes... ...do it by enabling the enterprise with an AI-powered core that helps prioritize the execution...Full timeTemporary workRelocation
Infosys Technologies
Richardson, TX4 days ago $65 - $73 per hour
...Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive... ...penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of...Contract workTemporary workTEKsystems
Plano, TX2 days ago$8.58k
.../Change), Windows & Networking BasicsDesired Skill: Automation / AI exposureREQUIRED_SKILL:"Strong Production support background with... ...Automation and AI experience would be a plus.Mandatory Skills: Linux Admin .SRI Tech Solutions is an equal opportunity employer and does not...Full timeSRI Tech
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Richardson, TX4 days ago $35 - $45 per hour
...financial institution is seeking a Junior Systems Administrator to provide a combination of... .... Monitor system health and respond to service requests, incidents, and escalations. Document... .... Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI)...Contract workTemporary work- ...hardware, software, network, and systems environments. This role also... ...with IT managers to evaluate service desk performance, identify gaps, and recommend improvements in workflows, SLAs, and ticket... ...with Microsoft Endpoint Manager Admin Center and Azure Active Directory...Permanent employment
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Plano, TX18 days ago - ...solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to... ...life-saving water and clean electricity systems, changing the lives of more than 1.6 million... ...for items escalated to level 2 help desk support. ~ Answer staff questions about...
GoodLeap
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