Vitreoretinal Account Manager- Phoenix

At Alcon, we are passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate I, Surgical Field Sales (Professional Path) is primarily responsible for achieving sales targets by selling surgical ophthalmic products within the assigned territory. You will build strong relationships with customers, address their needs, and ensure satisfaction through product demonstrations and support. Responsibilities Achieve sales targets for specific accounts or territories. Promote and sell Alcon products through various sales activities. Develop relationships with key opinion leaders and high-volume users. Discover and develop new business opportunities. Execute a sales plan and strategy. Frequently visit customers and provide necessary support. Participate in and conduct events and meetings to update customers on products, services, and prices. Create and maintain a customer database. Conduct competitive market analysis to maintain Alcon's product market share and react to competition. Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs. Selling and achieving quota on full product mix of posterior and combined (CAT/VIT) procedural products, including capital equipment, consumable procedural packs, disposables, laser probes, tamponades, and miscellaneous stand‑alone products. Act as the single point of accountability for accounts' vitreoretinal needs while collaborating with surgeons, clinicians, OR staff, purchasing, administration, biomed, infection control, central sterile, and other decision‑making departments. Initiate current and future sales opportunities by educating and building business/professional relationships within major teaching hospitals and academic programs. Facilitate strategic training and education of our vitreoretinal equipment and consumable portfolio to deliver accurate DFU and company messaging to key physicians, residents, and fellows. Coordinate vitreoretinal wet lab and training activities across all Alcon functional groups. Manage expenses within prescribed guidelines. Implement Vitreoretinal Marketing Brand Plans as advised. Facilitate demo processes to drive capital equipment and pull‑through consumable sales. Maintain territory administrative records as advised per appropriate IT CRM systems. Coordinate joint selling opportunities with cataract and refractive teammates. Support and implement corporate account contracts. Coordinate service repairs for equipment and report any quality issues to Medical Safety. Have the physical ability to transport equipment in and out of surgical facilities for demo purposes. Be able to meet routine overnight travel requirements given expansive geographies. Be accessible to external customers for routine after‑hours communications (evenings/weekends) to assist with Alcon vitreoretinal technology questions and needs due to emergency/trauma surgery. Key Requirements / Minimum Qualifications Bachelor's Degree or equivalent years of directly related experience (or high school +10 years; associate +6 years; M.S.). Ability to fluently read, write, understand, and communicate in English. At least 2 years of proven experience. Preferred Skills and Experiences Strong medical device sales experience. Consultant experience for high‑end medical consumables or capital equipment. Equal Opportunity Employer ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY. Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non‑discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to View email address on click.appcast.io and let us know the nature of your request and your contact information. #J-18808-Ljbffr