Technical Product Manager

Role Description

The GTM Experience, Transformations & Tools team is the connective tissue between Samsara's Global Sales organization and the systems, processes, and policies that enable it to scale. As Manager, you'll lead a team of program and technical program managers who own the end-to-end delivery of the changes that make our Sales motion faster, cleaner, and more predictable. This work spans new CPQ capabilities and CLM workflows, redesigned quote-to-cash policies, and the operating cadences that keep a global Sales organization aligned. You'll partner closely with Sales leadership, Business Technology, Finance, Legal, and Product to set the roadmap, prioritize ruthlessly, and ship work that both customers and reps can feel.

This is a player-coach role. You'll coach a team, raise the bar on craft (intake, scoping, requirements, UAT, change management), and personally run the most complex, cross-functional initiatives.

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

Qualifications

• 6+ years in Business Systems, Revenue Operations, or TPM, preferably within high-growth B2B SaaS; includes at least 2-3 years of formal people management.
• Bachelor’s degree or higher; academic background in Computer Science, Engineering, Economics, Finance, or Business is a significant advantage.
• Demonstrated success leading the end-to-end delivery lifecycle for Sales tech stack improvements: from intake and scoping to UAT, enablement, and change management.
• Technical expertise in Salesforce.com and Salesforce CPQ, specifically product configuration, pricing logic, quote templates, and discount approval workflows.
• Functional understanding of the integrated Lead-to-Cash ecosystem, including CLM, Billing, Forecasting, and Renewals processes.
• Ability to steer organizational change by leading complex, cross-functional programs in matrixed environments, ensuring successful adoption through rigorous change management.
• Analytical mindset with a focus on program health metrics like first-pass yield, quoting success rates, automation coverage, and approval SLAs.
• Strong communication skills, capable of translating between Systems and Sales audiences while operating effectively with AVP+ leadership.
• Proven ability to structure ambiguous strategic problems and develop compelling business cases for change with senior stakeholders.

Requirements

• Experience as a Salesforce administrator or hands-on Salesforce/CPQ build experience.
• PMP certification and/or Agile/Scrum certification; familiarity with Product Management and Six Sigma practices.
• An MBA or equivalent advanced degree.
• Experience with B2B hardware and SaaS products.
• Experience integrating AI tools (e.g., for requirements drafting, test-case generation, documentation, and analysis) to drive measurable efficiency and quality improvements, with a demonstrated point of view on responsible-AI practices (risk assessment, bias mitigation, quality reviews).
• Experience leading or contributing to operating-model design, capacity planning, and roadmap-prioritization frameworks.
• Experience supporting a global Sales organization across multiple regions and time zones.

Benefits

• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).