Accounts Receivable Insurance Follow Up Collector

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Receivable Insurance Follow Up Collector based in the United States. This role is focused on ensuring the accuracy, timeliness, and resolution of healthcare accounts receivable within a structured revenue cycle environment. You will manage follow-ups on aged insurance claims, resolve payer denials, and ensure outstanding balances are properly addressed in accordance with billing and compliance standards. The position requires strong attention to detail, analytical thinking, and consistent communication with insurance providers, patients, and internal teams. You will play a key role in maintaining financial integrity by ensuring claims are submitted, tracked, and resolved efficiently throughout the revenue cycle. This is a remote position within a healthcare setting that values professionalism, confidentiality, and operational accuracy. You will contribute directly to improving reimbursement outcomes and supporting the financial health of patient care services. Accountabilities Perform detailed follow-up on aged accounts receivable to ensure timely resolution of outstanding insurance and patient balances. Review, analyze, and resolve payer denials, identifying trends and taking corrective action to improve reimbursement outcomes. Submit accurate and complete insurance claims promptly and ensure timely follow-up according to established billing timelines. Monitor outstanding claims at regular intervals, ensuring consistent tracking and escalation when necessary. Communicate professionally with patients regarding balances and assist in establishing payment arrangements when appropriate. Maintain accurate and detailed documentation of all collection activities within electronic systems in compliance with organizational and regulatory standards. Collaborate with internal teams and external stakeholders, including insurance companies and third-party vendors, to resolve account issues. Escalate complex or unresolved accounts to supervisory staff while ensuring continuity of follow-up efforts. Ensure full compliance with HIPAA and confidentiality regulations when handling sensitive patient and financial information. Requirements Minimum of 1 year of experience in healthcare billing, insurance follow-up, or accounts receivable collections within a medical setting. Strong understanding of payer requirements, insurance denials, and revenue cycle processes. Experience working with electronic health records (EHR) systems, billing software, and electronic claims submission platforms. High level of accuracy in data entry and typing (approximately 50 WPM or higher preferred). Strong organizational and time management skills with the ability to manage multiple aging accounts simultaneously. Excellent verbal and written communication skills with a professional and customer-focused approach. Ability to work independently in a remote environment with minimal supervision. Familiarity with Microsoft Office Suite and standard billing/collection tools. Strong attention to detail, confidentiality awareness, and adherence to compliance standards such as HIPAA. Benefits Competitive hourly compensation of $23 per hour. Comprehensive medical coverage with multiple plan options and improved prescription benefits. Dental, vision, and expanded dependent coverage options. Employee Assistance Program (EAP) and mental health support resources. Voluntary benefits including pet insurance, legal services, and home/auto coverage. 401(k) retirement savings plan to support long-term financial planning. Generous paid time off to support work-life balance. Remote work environment with flexibility and autonomy. Additional voluntary benefits available for eligible part-time employees.

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