Accounts Receivable Specialist

The Opportunity This is more than a traditional accounts receivable position. As an AR Specialist, you will take ownership of the receivables process from payment application through collections and customer account management. You will serve as a key liaison between customers, operations, and finance, helping to resolve issues, improve processes, and support the company’s continued growth. The ideal candidate is highly organized, proactive, customer-focused, and comfortable managing multiple priorities while maintaining exceptional attention to detail. What You’ll Do Accounts Receivable Management Post, reconcile, and accurately apply customer payments received via ACH, Virtual Credit Cards (VCC), checks, and other payment methods. Maintain customer account balances and ensure receivable records remain current and accurate. Review customer accounts regularly to identify discrepancies, outstanding balances, or payment issues requiring follow-up. Process account adjustments, refunds, credits, and other account maintenance transactions. Collections & Customer Support Manage collections activities on past‑due accounts while maintaining professional and positive customer relationships. Communicate with customers regarding outstanding balances, payment status, billing concerns, and account inquiries. Research and resolve payment discrepancies, short‑payments, unapplied cash, and chargebacks. Respond promptly to requests for W‑9 forms, Certificates of Insurance (COIs), account updates, and other customer documentation. Reporting & Reconciliation Generate and distribute monthly customer statements. Reconcile customer accounts and identify opportunities to improve billing accuracy. Assist with month‑end AR closing activities and reporting requirements. Maintain organized records and documentation supporting all AR transactions. Compliance & Process Improvement Maintain customer credit applications and tax‑exempt documentation, including ST‑10 forms. Ensure compliance with company policies and accounting procedures. Identify process inefficiencies and contribute ideas to improve workflows, accuracy, and collection performance. Support special projects and finance initiatives as the company continues to grow. What We’re Looking For Required Qualifications Experience using QuickBooks in an accounting or accounts receivable environment. Prior accounts receivable, billing, or accounting experience. Strong attention to detail and commitment to accuracy. Excellent organizational and time‑management skills. Strong written and verbal communication abilities. Professional and customer‑focused approach to collections and account management. Ability to prioritize competing deadlines and work independently. Preferred Qualifications 1–3 years of Accounts Receivable or general accounting experience. Proficiency with Microsoft Excel, including sorting, filtering, and basic formulas. Experience handling high‑volume transactions and customer accounts. Familiarity with credit applications, tax‑exempt documentation, and dispute resolution. What Success Looks Like Maintain accurate customer accounts and payment records. Help reduce aging receivables and improve collection performance. Deliver responsive, professional service to both internal and external customers. Contribute to stronger financial controls and operational efficiency. Become a trusted member of a growing finance team with opportunities for continued development. Work Environment On‑site position based in Gaithersburg, Maryland. Monday–Friday schedule with standard business hours. Collaborative, team‑oriented office environment. Fast‑paced setting that values accountability, responsiveness, and initiative. Compensation & Benefits Competitive hourly compensation: $23.00–$27.00 per hour. 401(k) with company match. Medical, dental, and vision insurance. Life and disability insurance. Paid time off and company holidays. Opportunities for professional growth and advancement. #J-18808-Ljbffr