Court Administration Assistant

Court Administration Assistant

The Court Administration Assistant provides administrative support in a fast-paced, high-volume work environment that requires the ability to multi-task, use strong organizational and communication skills to provide exemplary customer service, both internally and externally, ensuring that the needs of the Court are met effectively.

The Superior Court of the Judicial Branch of Arizona in Maricopa County provides a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

• High school diploma or GED
• Two (2) years of general clerical or administrative experience
• OR combined education and experience qualifications: post-secondary education may substitute for the experience requirement on a year-for-year basis

Our preferred candidate has:

• Bilingual in Spanish/English

Knowledge, Skills, and Abilities:

Knowledge of:

• Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skill in:

• The use of computer applications including spreadsheets, databases, and word-processing software.
• Written and verbal communication with others to convey information effectively.
• Providing exemplary customer service.
• The preparation of statistical reports.

Ability to:

• Learn policies, procedures, and guidelines established by the Court.
• Respond courteously to the concerns of the public, attorneys, and employees.
• Use effective time management skills to handle multiple tasks at one time.
• Excel in a high-volume and time-sensitive work environment.
• Establish and maintain effective working relationships with others.
• Understand and accurately brief oral and written instructions.
• Make sound decisions in accordance with regulations, policies, and procedures.
• Work as a member of a team with minimal supervision.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Works with Judicial Officers and various other departments daily.
• Delivers excellent customer service while answering a high volume of questions from internal and external customers by phone, email, and in person.
• Explains legal filing procedures both at the counter and over the telephone; schedules hearings; assists the general public, law enforcement agents, attorneys, and their staff, and other employees with locating information, documents, and other related materials.
• Performs a variety of case management functions, including reviewing case status reports, Cal-Acti, and researching cases.
• Prepares and maintains statistical information.
• Performs general clerical duties including but not limited to photocopying, scanning faxing, mailing, and data entry.
• Performs other duties and special projects as assigned.

Working Conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit or

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.