Manager, Regional Business Solutions

A Day in the Life of the Manager, Regional Business Solutions:
The Regional Manager Business Solutions contributes to Astound's success by leading and cultivating a strong sales team to deliver new incremental customer relationships. This role is a critical component of the overall growth plan to deliver on revenue and net gains. The leader will be responsible for sourcing, training and deploying solutions sales strategies for the full component of Astound Business voice, data and video services.

• Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition.
  
  

• Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools.
  
  

• Provide regular updates to Enterprise Account Executives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers.
  
  

• Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress.
  
  

• Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management.
  
  

• Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities.
  
  
• Lead day-to-day activities of a team of Direct Sales Representatives, focusing on our Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targets.
  
  
• Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition.
  
  
• Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools.
  
  
• Provide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers.
  
  
• Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress.
  
  
• Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management.
  
  
• Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities.
  
  
• Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc.
  
  
• Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers.
  
  
• Understand and follow all company safety standards and practices. To include accident reporting procedures.
  
  
• Understands and follows applicable OSHA and National Electric Safety Code rules and regulations.
  
  
• Other duties as assigned
  
  

What you bring to the table:

• Education: College degree or high school diploma; equivalent combination of education and sales experience.

• Minimum 5+ years' experience in leadership/supervisory in a commercial, enterprise, sales, and/or business environment
  

• Knowledge of the cable industry, regional communities, customers and staff.
  
  

• Proven record of delivering above expected performance from sales teams.
  
  

• Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention.
  
  

• Effectively works and communicates with other workgroups.
  
  

• Facilitates a harmonious team environment.
  
  

• Recognizes the importance of quality in providing a competitive edge.
  
  

• Valid driver's license and satisfactory driving record as determined by the Company.
  
  

• Strong organization skills with attention to detail and accuracy.
  
  

• Highly productive and prioritizes multiple tasks.
  
  

• Highly proficient using MS Office products: Word, Excel, PowerPoint.
  
  

• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.
  
  

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
  
• Insurance options including: medical, dental, vision, life and STD insurance
  
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  
• Floating Holiday: 40 hours per year
  
• Paid Holidays: 7 days per year
  
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  
• Tuition reimbursement program
  
• Employee discount program
  

*Benefits listed above are for regular full-time position

The base salary range for this position in Texas is $110,000 - $125,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.


About Astound:


Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.