Service Desk Manager - ITIL/ServiceNow Lead (DoD)
Interactive Process Technology LLC
Interactive Process Technology LLC is seeking an experienced IT Service Desk Manager located in Huntsville, Alabama. This role involves leading daily operations of a large IT Service Desk, ensuring reliable and efficient IT support while implementing ITIL 4 best practices. The ideal candidate will have over 10 years of experience, strong communication skills, and ServiceNow expertise. Responsibilities include managing the IT team, ensuring SLA compliance, and driving continuous improvement initiatives. #J-18808-Ljbffr Interactive Process Technology LLC
Vacancy posted 4 days ago
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