Help Desk Analyst
Insight Global
Job Description
Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You will be working alongside other helpdesk agents to support their 750+ locations. You will be taking around 30 inbound calls a day and making outbound calls when needed. You will provide first level technical support for anything related to their POS software installations, setting up printers, creating user accounts with Active Directory, etc. On-the-job training will be provided for the first 1-2 weeks with a member of the Help Desk team. Shifts are determined on seniority. May change after contract duration, but candidate need to be flexible to any shift time. Current opening is 11 am - 8 pm.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
• Strong Customer Service Skills
• Experience working across IT for 1+ year
• Bachelor's or Associate's Degree
• Willing to work onsite 5 days a week and at the 11:00 am - 8:00 pm shift • Call Center Experience
• Windows 10
• Active Directory
• Strong Knowledge or working experience with Windows 7 and XP
•Printer and / or Network Connectivity Knowledge
- Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not ...Suggested
Medasource
South Bend, IN3 days ago - ...Job Full Description NOW HIRING: IT HELP DESK TECHNICIAN Are you tech-savvy, customer-focused, and great at solving problems? We're looking for an IT Help Desk Technician to provide dependable technical support and keep users connected, productive, and...SuggestedImmediate start
Express Employment Professionals Defunct
St Joseph County, IN5 days ago - A healthcare consulting firm is seeking Helpdesk Technicians to provide Tier 1 support. Ideal candidates will have excellent customer service and troubleshooting skills. Responsibilities include resolving technical issues, assisting diverse users, and delivering exceptional...Suggested
Medasource
South Bend, IN2 days ago - ...Pepperdine University is seeking a Senior Client Technologies Analyst to deliver high-quality technology assistance, training, and support to faculty, staff, students, and other constituents. The role focuses on classroom and office technology, including projectors and...SuggestedWork at officeWeekend workAfternoon shift
Pepperdine University
South Bend, IN1 day ago - ...Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs...SuggestedLocal areaRelocationNight shift
Apple
Mishawaka, IN4 days ago - ...cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist... ...around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response...ApprenticeshipWorldwideShift work
US Navy
St Joseph County, IN4 days ago - ...standard IT Support operating procedures; accurately log all Service Desk tickets using the defined tracking software # Become familiar... ...by the organization # Perform post-resolution follow-ups to help requests # Reinforce SLAs to manage end-user expectations...Full timeWork at officeLocal areaImmediate startRemote work
Lippert Components
Mishawaka, IN1 day ago - ...Maintain and update software, operating systems, and security programs Help protect company systems, files, and sensitive information Track... ...to non‑technical users Previous experience in IT support, help desk, desktop support, or a similar technical role is preferred....Work at officeLocal area
Express Employment Professionals Defunct
St Joseph County, IN4 days ago - ...Support the implementation and adoption of new technologies, including evaluating emerging tools, assisting with pilot deployments, and helping users transition to new systems and solutions.Network Support - Assist with basic network setup and troubleshooting, including...Work at officeRemote workNight shift
Walbridge
New Carlisle, IN4 days ago - Job Description Position Summary The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to departmental standard operating procedures. The...Work at office
- ..., development and support they need to succeed.Quality Dining, Inc. is currently seeking candidates to fill our Technical Services Analyst opening! The successful candidate will be responsible for providing first level support to managers of our restaurant locations. Responsibilities...Remote workFlexible hours
Florida Landscaping
Mishawaka, IN1 day ago - It's more than a career, it's a calling. MO-SSM Health St. Joseph Hospital - St. Charles Worker Type: Regular Job Summary: Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or ...Hourly payWork experience placementFlexible hoursShift workAfternoon shift
SSM Health
St Joseph County, IN1 day ago - ...-powered advice on this job and more exclusive features. Direct message the job poster from Beacon Health System The Data Business Analyst is tasked with working closely with various teams to evangelize data insights. This role will participate in feasibility analyses,...Full timeShift work
- IT Procurement Specialist IAt Tire Rack, technology keeps our business moving-and our IT Procurement team makes sure our systems, hardware, and software are in place to support our people. We are seeking an organized, detail-oriented IT Procurement Specialist I to support...Contract workInternshipWork at officeMonday to FridayWeekend work
Discount Tire
South Bend, IN1 day ago - Entity: CSL Plasma Job Category: Plasma Operations Job Family: Plasma Center Operations Job Type: Part Time Location: Mishawaka, Indiana, United States Employer Reference: R-281650 Job Description Responsibilities: ...Part timeWork experience placementLocal area
CSL
Mishawaka, IN3 days ago - ...Levy is seeking an Analyst, Strategy & Analytics for the University of Notre Dame to drive analytics and insights for operators on campus. You will partner with Levy’s Director of Operations and Notre Dame to deliver data-driven recommendations, establish analytics standards...
Compass Group
Notre Dame, IN4 days ago $80k
Job Description Job Description To act as a key advisor to executive leadership, including but not limited to the CEO, CFO, COO, and CPO, shaping and advancing the organization’s data strategy to enable informed, enterprise-wide decision making. By collaborating across...Goodwill Industries of Michiana
South Bend, IN4 days ago- ...opportunity to learn to perform these duties and receive training to help you grow in this position. Provides advice and feedback to... ...with senior management within the organization, and with staff analysts at higher levels within the agency on critical organizational,...
Internal Revenue Service
South Bend, IN5 days ago - Large Business & International Division A description of the business units can be found at: Position(s) are to be filled in following area(s): ~ LBI - Director Withholding Exchange/International Individual Compliance - Withholding Exchange and International...
US Government Jobs
South Bend, IN2 days ago - ...and executes local educational and sales events, with the support of other internal resources, intended to augment the business and help to achieve assigned sales goalsProvides feedback regularly on topics such as product development opportunities, new target accounts,...Local areaNight shift
Globus Medical
South Bend, IN5 days ago - ...Lead Epic Revenue Application Analyst III - Professional BillingCandidates residing in Alabama, Colorado, Florida, Georgia, Idaho, Indiana... ...and issue resolution. Participates in testing planning by helping identify test scripts needed patients needed and resources to include...Work experience placementRemote work
Aya Healthcare
St Joseph County, IN2 days ago $63.95k
...POSITION: Data Analyst DEPARTMENT: St. Joseph County Department of Health WORK SCHEDULE: 8:00 a.m. – 4:30 p.m. M-F JOB CATEGORY: PAT (Professional, Administrative, Technological) SALARY: Up to $63,945/yr. STATUS: Full-Time/Grant Funded FLSA...Full timeTemporary workWork experience placementSeasonal workLocal areaFlexible hoursSt. Joseph County, IN
South Bend, INa month ago- A US-based educational institution is seeking a Data Analyst to transform data into actionable insights. The role involves designing dashboards, working with multiple departments, and performing analytical projects for leadership. Candidates should have at least two years...Remote job
- Position Open Only to Americans: Data Analyst remote (based in the US). Regarding ourselves: we wish to transform industries by using data... ...challenge and loves to organize things. Exensive data analysis helps one find trends, anomalies, and patterns that might be turned...Work experience placementRemote work
- ...situations. Cross-department communication required to provide the complete solution; including (but not limited to): sales, order desk, quality, training, engineering, etc. Position Responsibilities: Strong verbal and written communication skills with a customer-focused...Full timeWork at officeMonday to Friday
LECO Corp
St Joseph County, IN4 days ago - ...the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the...Local areaWorldwide
Altec Industries
St Joseph County, IN5 days ago $58.69k - $63.8k
Join to apply for the Business Analyst role at City of South Bend This range is provided by City of South Bend. Your actual pay will... ...conducting research to build empathy, launching prototypes, and helping teams take new services live. You love analyzing data to take...Full timeWork at office- ...District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in... ...Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
South Bend, IN5 days ago $61.6k - $92.4k
Location: United States - Indianapolis, IN Hours: Monday – Friday; Pay: $61,600 - $92,400 With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about...Full timeLocal areaMonday to Friday- ...required. Specialized training in computer software and/or degree in Aviation Management, Criminal Justice, or Aviation Management helpful. Six months to one year customer service experience preferred requiring public contact, answering multi-line telephone equipment...Casual workWork at officeLocal areaShift workNight shift
South Bend International Airport
South Bend, IN4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Analyst. Be the first to apply!
- help wanted no experience St Joseph County, IN
- better help St Joseph County, IN
- help people St Joseph County, IN
- part time help wanted St Joseph County, IN
- help wanted St Joseph County, IN
- help St Joseph County, IN
- christmas holiday help St Joseph County, IN
- full part time help wanted St Joseph County, IN
- seasonal holiday help St Joseph County, IN
- helping hand St Joseph County, IN