Service Sales Manager

Manager, Service Sales

Fluence is seeking a Manager, Service Sales to drive order intake and revenue growth for Fluence's Service organization in the North and South America. This role requires a strategic, analytical mindset and demonstrated experience in O&M sales, long term service agreements, and market development, preferably in energy storage or renewable energy sectors. In this role you will contribute individually, work across internal teams, and manage external relationships with Fluence service customers. Technical knowledge of energy services markets and of battery-based energy storage systems is desirable, but an agile mindset with comfort of working and learning in a fast-paced technology scale-up environment is essential.

Key role responsibilities include:

• Develop and implement service sales strategies to increase service order intake, increase annual recurring revenue and further cultivate relationships with Fluence asset owners. Ensure that such sale strategies are effectively coordinated with marketing efforts.
• Serve as the subject matter expert on the Fluence Service product portfolio to internal stakeholders for new project opportunities and long-term service agreements associated with such opportunities.
• Lead and/or support, as needed, the negotiation of long-term service agreements and other service contract(s).
• Work with Service operations leadership, Services Product Management and Growth teams to develop and implement new product offerings to create access to specific customer markets.
• Conduct market research on competitors' products and service strategies to keep strategic sales on target.
• Participate in the development of new service products and support materials
• Manage assigned sales opportunities in Salesforce
• Present Fluence Service offerings and value propositions to customers and internal partners when needed.
• Develop network and market knowledge of relevant electricity markets in the Americas.

What will our ideal candidate bring to Fluence?

• 8 years of experience in Sales roles with a focus on operations and maintenance offerings in the energy sector – preferably energy storage or renewable power generation
• Bachelor's or Master's degree in a related field
• Strong interpersonal skills; able to build and manage strong relationships with team, cross-functional colleagues, and external partners
• Possess an entrepreneurial drive for getting things done and a "whatever it takes" attitude. Exhibit a forward leaning posture, high ownership, and diligent pursuit of new opportunities.
• Ability to work dynamically and cross functionally within teams spanning both the regional organization and the Service team in a fast-moving technical business environment.
• Strong communicator and relationship builder who give / earn trust and respect of the client team and internal project, engineering, commissioning and business administrators as well as external partners and contributors
• Strong deal management and negotiations skills

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Equal Opportunity Employer At Fluence, we believe great teams are built on a collaborative and connected culture. We're proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.

Work Authorization To join our team, you'll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.