Associate Strategic Account Development Executive - Franchise

Associate Strategic Account Development Executive - Franchise

San Francisco, CA; New York, NY; Seattle, WA; Los Angeles, CA; Boston, MA; Washington, DC; Chicago, IL; Austin, TX; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ

About the Team

On the Outside Account Development team, we expand on existing DoorDash partnerships, while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about the merchant's business and growth goals, to build a path to success and increased ROI, while accommodating the variable needs of our partners.

About the Role

We're looking for outside sales executives to join us in an associate Strategic Account Development Executive role focused on franchisees. You will connect existing franchised merchant partners with new powerful tools on the DoorDash delivery platform. You will ensure the partnership terms make sense for both DoorDash and the merchant. You will ensure sustained success and increased sales. You will report to the Manager of Strategic Account Development in our Outside Sales organization. We expect this role to be flexible with some time in-office (1-2 days/week), some time in the field (up to once per month), and some time working from home. You may be asked to attend trade shows and conferences.

You're Excited About This Opportunity Because You Will

• Run your end-to-end sales process, with sales discovery and complex pipeline management skills
• Excite our existing accounts on the potential to increase revenue share
• Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story
• Close our partners on upgrades, upsells, and cross-sells of DoorDash platform products and marketing promotions
• Use internal data and unit economics to explain forecasted revenue growth and how we offer customized sales packages to improve sales, growth, and brand perception
• Build an internal guide for the team's sales process
• Collaborate with our regional Strategic Partner Managers (5+ at a time, depending on regional needs) to close and re-negotiate sales terms
• Provide feedback and strategy recommendations to leadership as we continue to look for ways to expand the franchised cohort
• Travel across your region (up to once per month), while we offer flexible hours and options to work from home

We're Excited About You Because

• You have 3+ years of sales experience with at least 1+ years selling to existing client base (upsell, cross-sell, promotions, or expansions) or related experience
• You have worked in an outside sales environment, leading an end-to-end sales cycle
• You align company partners, while managing project timelines and expectations or related project management experience
• You have knowledge of Excel (can maintain complex spreadsheets) and related data skills to create sales presentations
• You own client-facing conversations and complex negotiations