Sales Development Representative ( 3 x Roles, Austin, TX )

Join Our Mission To Stop Crime

If you are looking for a unique challenge in a place to grow personally, while growing the company along the way, then this ad is for you. This is a place where when you say "I'm ready for my next career move to take the next step up", we say "Awesome, what do you need from us?". The reality is we're looking for people who will outgrow us before we outgrow you! We're uncompromising on our hunt for the most hungry, dedicated and amazing talent out there.

We're a fast-growing start-up founded by New Zealander - and second time-founder - Joshua Parsons, who now lives in Austin, Texas. Backed by some of Australasia's largest venture capital firms, and with multiple millions of dollars of pipeline converting, we're investing in growing our Sales Development team for on site in Austin.

We've built agentic artificial intelligence tools that help stop crime. We're making a real impact, processing over 14 million signals every week (with 1m new signals added every week), scouring what feels like endless data for crime, and making sure the Police and Law Enforcement are equipped with all the information to respond to a crime. In short: we stop bad guys (and gals) from hurting good people.

Our values aren't just a poster on the wall - they're living in our culture.

• Extreme honesty: We live by extreme honesty where everyone can speak their mind, be themselves and be challenged. We operate with no surprises.
• Insane tenacity: We never give up and we never tire. We overcome every roadblock that gets in our way.
• Creative brains: We have the most thoughtful and creative brains that forge new ideas. We are innately creative.
• Highest standards: We operate with the world's highest standards in everything we do.

About the role

We can't teach attitude or cultural fit. So your interview will be to ensure you have a great attitude and you'll fit within our culture. Bring drive, ambition, new ideas and a hunger to our team, and you'll be well on your way to delivering on our values.

So what will you do day in, day out?

You will be aggressively growing our sales pipeline - cold calling, hustling alongside our Founder and Director of Market Development, to generate leads and interest and pass them through to our sales team. You will be cold calling hundreds of businesses everyday, so if you're uncomfortable with rejection, consider this before applying.

What does good look like?

You will be measured on the following key KPI's

• Cold Calls Made: You should be making 80100 high-quality outbound calls per day. Energy and volume matter.
• Qualified Meetings Booked: Targeting qualified meetings booked per week.
• Show-Up Rate: Aiming for 75%+ of your booked demos to attend.
• Pipeline Value Generated: Tracked monthly based on the potential value of opportunities created through your outreach.
• Speed to Lead: Respond to inbound or referred leads within 5 minutes. Urgency wins deals.
• CRM Accuracy: Clean data, clear notes, and every touchpoint logged - because sloppy data kills pipeline.

Your mission is simple: fill the top of the funnel with quality opportunities, and do it with urgency, consistency, and hunger. We'll back you with tools, support, and coaching - but you bring the fire.

Non financial benefits and perks

• Work with a bunch of kiwis (New Zealanders) and experience a different type of culture, right here in Austin
• 20 days PTO available after 6 months of continuous employment
• Health, 401k, dental and vision
• Founding team member!

Financial remuneration

• Salary range $55,000-$75,000 depending on experience
• Commissions for a total on target earning range of $110,000-$200,000
• Employee Share Options Pool

Background, skills & and experience

• Excellent English communication, both written and verbal. Non-negotiable
• No criminal record and able to pass a background check
• Sales background might give you some advantage, but not necessary
• A natural leader. The absence of leadership experience is not of concern to us but your natural ability to lead will be closely analysed.
• Self-starter with strong initiative
• 3 years minimum in a professional office environment

Work Week

• ~40+ hours per week
• Monday - Friday

Equal Opportunities

• All candidates who apply for this role will receive the same recruitment process & treatment during the recruitment process. We do not discriminate in our recruitment process.

Our Brand Promise

Finally, our team is successful because we're addicted to creating a safer world, faster.

As part of our interview process, you'll tell us what you think this means for you in this role.

How to Apply

If this job ad has made you feel extremely enthusiastic about Watchful and what we're doing, then apply now. We're excited to chat with you.

Candidate Timeline

• Expect a call within 14 days if you have been shortlisted.

Application:

• To apply, please email View email address on click.appcast.io with your Expression of Interest and CV.