Executive Assistant

What you'll bring to the team

The Executive Assistant provides high-level administrative and operational support to the North America Managing Director while ensuring the efficient day-to-day operation of the Orlando Corporate Office. Approximately 60% of the role will support the SVP/Managing Director through executive level administration, calendar management, travel coordination, meeting preparation, and confidential business support. Approximately 10% of the role will provide administrative support to the North America Senior Executive Leadership Team, while the remaining 30% will focus on office management and the workplace experience.

The role requires exceptional organizational skills, sound judgment, discretion, confidentiality, and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant serves as a key point of coordination across corporate functions, helping leaders operate efficiently while creating a welcoming, well-organized workplace for employees and visitors.

This role will be fully onsite at our Orlando HUB Office.

Qualifications & Experience

Key Responsibilities

Executive & Leadership Support

• Calendar & Travel Management: Proactively manage complex, multi-time-zone calendars and arrange seamless domestic and international travel for the SVP/Managing Director and North America Executive Leadership Team (ELT).

• Meeting Logistics & Prep: Anticipate executive needs by coordinating agendas, preparing briefing materials, and tracking follow-up action items to completion.

• Discretion & Collaboration: Handle confidential information with the highest discretion, support special projects, and collaborate closely with other Executive Assistants globally.

• Expense Management: Prepare, review, and submit expense reports accurately and on time.

Presentations & Communications

• Executive Materials: Create, edit, and format high-level PowerPoint presentations, reports, and dashboards for internal and external meetings.

• Brand Consistency: Ensure all executive communications and correspondence are accurate, professional, and visually aligned with Merlin branding.

Orlando Office Management & Operations

• Daily Operations: Oversee the daily function of the Orlando Corporate Office, ensuring a welcoming, organized, and professional environment for employees and visitors.

• Facilities & IT Support: Partner with IT and building services to manage office technology, shared equipment, maintenance requests, and physical access (keys, badges, visitor logs).

• Vendor & Financial Admin: Maintain vendor relationships, manage recurring office contracts, process invoices, oversee supplies/mail, and support budget tracking for office operations.

Event Planning & Continuous Improvement

• Events & Engagement: Plan and execute leadership meetings, town halls, company celebrations, and off-sites, managing all logistics including space reservation, catering, and tech setup.

• Process Optimization: Continuously identify opportunities to improve the employee and executive experience by standardizing office procedures and rolling out new administrative tools.

Experience and Qualifications

• 5+ years of experience supporting senior executives in an Executive Assistant role.

• Experience supporting C-suite or senior executive leadership preferred.

• Exceptional organizational and time management skills.

• Advanced Microsoft Office skills, particularly PowerPoint, Outlook, Excel and Word.

• Proficient in preparing executive-level presentations and reports.

• Experience coordinating domestic and international travel.

• Experience managing executive calendars and expense reporting.

• Strong written and verbal communication skills.

• Demonstrated ability to handle confidential information with discretion.

• Experience managing office operations, vendors and workplace logistics.

• Experience coordinating meetings, events and executive off-sites.

• Ability to manage multiple priorities with minimal supervision.

• Strong customer service mindset with a proactive, solutions-oriented approach.

• Bachelor's degree preferred or equivalent combination of education and experience.

Benefits

Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.

Paid Time Off (PTO).

Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.

Recognition Programs and Rewards.

401(k) Program: Save for the future with company matching contributions.

Tuition Reimbursement Programs: Get support for further education and career growth.

Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Pay Range

Competitive

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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Location (Country-State-City) US-FL-Orlando

Job ID 2026-13183

Employment Type Full-Time

Offer/Contract Type At Will (US Only)

Location Name Orlando Hub Office