Senior Sales Commissions Analyst

Senior Sales Commissions Analyst

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Sales Commissions Analyst to be a part of making this happen.

Based out of HQ preferred - Eden Prairie, Minnesota, USA (hybrid role, 3 days a week in office)

About the Role

This Senior Sales Commissions Analyst owns the administration, execution, and continuous improvement of sales compensation operations, including CaptivateIQ configuration, plan logic design, data and crediting integrity, and financial/audit support. This role translates compensation strategy into scalable system logic and reliable operational processes that ensure accuracy, control, and a strong participant experience.

Responsibilities

• Own end-to-end CaptivaIQ administration, including commission plan configuration, logic design, and system optimization.
• Build and maintain complex compensation plan logic, including draws (recoverable/non-recoverable), ramp schedules, tiered accelerators, and renewal/expansion crediting.
• Own and execute monthly commission calculations within CaptivaIQ, ensuring accuracy through robust validation, reconciliation, and automated controls.
• Translate compensation plan design into scalable system logic and calculations.
• Partner with Finance and Accounting on monthly accruals, quarter-end true-ups, forecasting and financial close support by ensuring commission data is accurate, traceable, and audit-ready.
• Align commission processes with commission expense policies and accounting requirements through partnership with Accounting.
• Own crediting accuracy and data integrity by identifying discrepancies across Salesforce, billing and CaptivaIQ systems and performing root-cause analysis across data feeds, crediting logic, and system configuration.
• Serve as a trusted advisor to Sales and RevOps, providing clarity on compensation plans, attainment, and earnings while ensuring alignment between plan design and system logic
• Build and maintain reporting and analytics that provide insights into compensation performance, plan effectiveness, and payout trends to support Sales, Finance, and RevOps decision-making.
• Own calculation, logic, and data feed architecture within CaptivateIQ, including the validation, audit, and reconciliation frameworks that support accuracy and control.
• Partner with RevOps and Data teams to improve upstream data quality and system integrations.
• Act as the primary escalation point for complex commission and crediting issues.

Who You Are

• Required: direct, hands-on CaptivateIQ administration experience, including building and maintaining calculations, crediting logic, data models/feeds, workflows, and configuration changes in a production environment
• Understanding of corporate governance policies as they apply to commissions
• Excellent Excel proficiency for reconciliation, modeling and data analysis
• Salesforce proficiency required
• Ability to validate and reconcile data across CRM, billing, HRIS, and compensation systems
• Ability to translate compensation plan design into scalable system logic
• Demonstrated ability to adapt to new systems and improve compensation statements, tools, reporting and field-facing analytical solutions

Minimum Qualifications

• 4+ years of experience in Sales Compensation Administration, RevOps, Finance Operations, or a similar function
• Proven hands-on experience building, administering and maintaining compensation plans in CaptivateIQ (required)
• Experience with complex commission structures including draws, ramps, accelerators, renewals, and related crediting logic
• Experience troubleshooting data, logic, and calculation discrepancies
• Strong Excel and Salesforce fluency
• Ability to partner cross-functionally with senior leaders across Sales, Finance, Accounting, and RevOps
• Bachelor's degree

Preferred Qualifications

• Experience identifying and implementing process improvements and automation opportunities to improve calculation accuracy, auditability, scalability, and efficiency
• Ability to communicate complex compensation logic, exceptions, and payout outcomes clearly to Sales, Finance, and leadership stakeholders
• Experience supporting commission accruals, audit requests, SOX-like controls, or close processes

On-Camera Policy

• To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
• Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
• We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.