Senior Sales Operations Analyst

Sales Operations Analyst

Saluda is a global healthcare company that is redefining Spinal Cord Stimulation (SCS) therapy at the intersection of advanced AI, real-time diagnostics, and ground-breaking clinical evidence. Every day at Saluda, we are focused on the dignity of responsibility to elevate human health and optimize clinician operations by unlocking the power of data and science to reach patients in need.

At Saluda, we challenge boundaries. We innovate and think beyond the conventional. We disrupt. With the passion and energy of an accomplished team of seasoned experts, our focus is to revolutionize the standard of care in the neuromodulation space by transforming the lives of patients suffering from debilitating pain.

The Role:

We are seeking a detail-oriented and analytical Sales Operations Analyst to support our spinal cord stimulation business. This role will play a key part in enabling the sales organization through data analysis, Salesforce (SFDC) support, compensation administration, and process optimization.

This is an excellent opportunity for an early-career professional to gain exposure to commercial strategy, sales performance, and cross-functional collaboration in a high-growth med device environment.

Responsibilities:

• Sales Data Analytics & Reporting
• Build and maintain reports and dashboards to track sales performance, pipeline health, and key KPIs.
• Analyze sales trends, forecasts, and territory performance to provide actionable insights.
• Support ad hoc analysis requests from Sales Leadership and cross-functional partners.
• Salesforce (SFDC) Support & Data Management
• Maintain data accuracy and integrity within Salesforce.com (SFDC).
• Assist in creating and managing dashboards, reports, and workflows.
• Support users with basic troubleshooting and ensure consistent system adoption.
• Compensation Administration
• Assist in the administration of sales compensation plans, including tracking performance and supporting commission calculations.
• Help validate data used for compensation payouts and resolve discrepancies.
• Support documentation and communication of compensation processes.
• Territory Planning & Sales Support
• Support territory alignment and updates based on market data and leadership direction.
• Assist with quota tracking and reporting.
• Help maintain account and customer segmentation data.
• Customer Contract Administration
• Support tracking and organization of customer contracts, pricing agreements, and renewals.
• Ensure contract data is accurately reflected in internal systems, including Salesforce.
• Partner with Finance and Legal teams to maintain compliance and documentation.
• Process Optimization
• Identify opportunities to improve sales processes and data workflows.
• Help document and standardize processes to improve efficiency and scalability.
• Participate in cross-functional projects to enhance sales operations.

Qualifications:

• Bachelor's degree in Business, Finance, Analytics, or a related field.
• 3-5 years of experience in Sales Operations, Business Analytics, Finance, or similar role (internships included).
• Familiarity with Salesforce.com (SFDC) or similar CRM systems.
• Strong analytical and problem-solving skills with proficiency in Excel.
• Ability to work with data, identify trends, and communicate insights clearly.
• High attention to detail and strong organizational skills.
• Ability to travel nationally for meetings as necessary (~15%).

Preferred Qualifications:

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Exposure to sales compensation, territory planning, or CRM administration.
• Interest in healthcare, medical devices, or MedTech.
• Basic understanding of contracts or pricing processes.
• Experience working with global teams.

Saluda Medical embraces diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, perspectives and skills. We believe people are the source of our inspiration and innovation.