Administrative Officer

Administrative OfficerDuties include but are not limited to:Develops and manages project plans that identify scope, milestones, responsibilities, deadlines, deliverables, and data requirements; maintains action-item logs, suspense lists, project trackers, and follow-up tools, obtains progress updates, communicates recommendations, and monitors assigned actions through timely closure.Uses Microsoft Office, VistA, CPRS, VSSC, TriWest Portal, MSS, PIV, VetText, WebHR, SharePoint, Access, SQL, and other VA Long Beach systems to retrieve, validate, analyze, report, and maintain data; develops reporting templates and analyzes labor mapping, staffing distribution, workload, productivity, and resource utilization to support operational planning and staffing decisions.Maintains CCS SharePoint content, document libraries, permissions, trackers, forms, policies, and program resources; ensures materials remain current and accessible to authorized users.Administers VetText and related Veteran communication tools and coordinates associated administrative support and stakeholder communication.Serves as the CCS administrative subject-matter expert for consult and clinic-build processes; coordinates clinic profiles, consult workflows, templates, access requirements, testing, maintenance, and stakeholder communication.Partners with Human Resources to coordinate position descriptions, recruitment, personnel actions, onboarding, training, telework agreements, employee awards, performance-management support, and employee-relations activities; initiates, tracks, and monitors SF-52 and other staffing actions through WebHR or successor systems and advises leadership on applicable policies, documentation, deadlines, and action status.Coordinates timekeeping, time-card review and corrections, leave tracking, and related workforce documentation to support accurate and timely processing.Coordinates clerical and administrative support, including meeting scheduling, agenda preparation, meeting minutes, correspondence, mail distribution, records management, confidential personnel files, and document routing.Provides responsive, professional customer service to Veterans, community providers, employees, clinical teams, leadership, and other CCS stakeholders; reviews inquiries, complaints, and operational concerns, resolves or coordinates their resolution, and maintains effective working relationships across services.Coordinates safety, space, equipment, and facility-related activities, including work orders, office moves, equipment requests, and space requests; monitors issues and requests through completion.Coordinates the Delegation of Authority (DOA) process by tracking requests, maintaining supporting documentation, routing approvals, updating records, and ensuring delegations remain current.Manages Veteran Care Agreements (VCA) and related administrative activities by tracking agreement status, maintaining required documentation, coordinating approvals and renewals, supporting provider and stakeholder communication, and ensuring compliance with applicable requirements.Serves as the Government Purchase Card holder; completes purchases, reconciliation, supporting documentation, approvals, and recordkeeping in accordance with applicable VA and federal requirements.Advises the Chief and supervisors on administrative operations, program planning, organizational structure, policy interpretation, workforce matters, and operational priorities; reviews requests and recommends actions or alternatives consistent with applicable requirements, available resources, and service priorities.Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.Work Schedule: Monday-Friday, 7:30AM-4:00PMCompressed/Flexible: At Management's DiscretionVirtual: This is not a virtual position.Position Description/PD#: Administrative Officer/ PD022749Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized