Customer Service Manager

WSA – Wonderful Sound for All

WSA – Wonderful Sound for All, Hauppauge, NY, seeks a Customer Service Leader to build and guide a high-performance team across multiple channels. You will coach staff, optimize processes, and ensure the best possible customer experiences while maintaining rigorous KPI discipline. In this role you will drive cross-functional collaboration, manage escalations, and champion Voice of the Customer initiatives to improve service quality and operational excellence. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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