Escrow Assistant

Job Description The Escrow Assistant provides support to the escrow department by assisting with customer service and administrative duties relating to escrow closings. Primary Duties and Responsibilities Conduct daily deposit reconciliation of escrow/trust accounts Enter and review wire entries Download and distribute reports to the various departments Assist the escrow team with voiding checks, stop payments, confirming wire details, troubleshooting wires, receipting‑in checks, etc. Verify Cashier’s Checks / Official Checks Prepare courier labels and manage the Earnest Money drop‑off process Organize, file and scan documents, as needed Assist the Accounting Team and Accounting Manager, as requested Cross‑train on all team member duties Assist with vacation coverage for the team Other Duties and Responsibilities Team player. May need to assist other Escrow Assistants to maintain an even workflow including our Client Relations Assistants Communicate with Supervisor and co‑workers on work load Constant communication with assigned Escrow Officer Ability to multitask Ability to work independently and with the team Attention to detail and organizational skills are required Identify areas for improvement Other duties as assigned by the Supervisor and/or Closing Manager Must keep closing information confidential Over time may be required, if requested and pre‑approved by manager when work volume is high Qualifications Escrow Assistant or work in the Title preferred High School or equivalent work experience required Able to follow all company procedures and policies including meeting the company customer service expectations Refinance closings, knowledge of HUD Settlements and/or TRID disclosure a plus Funding refinance and/or resale transactions a plus SoftPro system experience is a plus Knowledge of title insurance, regulatory guidelines, legal documents, TRID, and real property law a plus Skills Excellent verbal and written communication skills Good analytical and documentation skills Good customer service skills along with excellent problem solving ability Ability to productively interact with peers, customers and management Proficient with internet navigation Professional telephone etiquette Attention to detail, professionalism, organized and ability to prioritize All applicants will be subject to a background check. Job Type Full time Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience Escrow Processing: 1 year (Required) Work Location In person Company Description First Integrity Title has been privately owned and operated for over 25 years and has consistently grown its market share to become one of the top‑tier national title companies with hundreds of employees. We believe first and foremost, in focusing on the needs and aspirations of our clients. This client first focus permeates in everything we do, from our service levels, product quality, pricing and insuring your transaction. Our primary goal is to deliver exceptional customer service from start to finish so at the closing table we have exceeded our clients’ expectations. We are devoted to exemplifying strength, service and stability. #J-18808-Ljbffr