Sales Coordinator

Aloft Austin Round Rock 2951 Jazz St Round Rock, TX 78664, USA

Locations

Showing 1 location Aloft Austin Round Rock 2951 Jazz St Round Rock, TX 78664, USA

• On-site
• Travel Required : No
• Hospitality
• Part-Time
• Requisition #: SALES003412

Description

The Sales Coordinator plays a key role in ensuring exceptional customer satisfaction by accurately processing sales contracts and clearly communicating customer specifications to all relevant departments. This position supports the sales team in maintaining smooth operations and contributing to the success of group and individual bookings.

Essential Functions

Respond to inbound sales inquiries promptly and professionally; direct leads to the Sales Manager/Director as appropriate.

Maintain rooming lists, group blocks, drop dates, Banquet Event Orders (BEOs), and group resumes.

Prepare and process sales contracts according to established procedures; accurately enter all required data into the hotel database.

Communicate customer specifications to relevant departments to ensure smooth execution of events and guest requests.

Support the sales team with reporting, tracking, and follow-up to facilitate high levels of customer satisfaction.

Assist with other duties as assigned to support the sales and events team.

Strong organizational skills with attention to detail.

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced team environment.

Professional approach to customer service and problem resolution.

Proficiency in Microsoft Office Suite and hotel sales databases.

Education & Experience

High school diploma or equivalent required; college degree preferred.

Previous experience in hotel sales, events coordination, or customer service preferred.

Ability to complete training required by management or brand standards.

Physical Demands & Work Environment

Work is primarily performed indoors in an office/hotel environment.

Frequent sitting, standing, and light lifting.

Ability to multitask and manage multiple priorities in a fast-paced setting.

Travel Required

No .

Qualifications

Preferred

Intermediate

Verbal Communication Intermediate

Organization and Planning Intermediate

Customer Focus Intermediate

Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Self-Starter : Inspired to perform without outside help

Education

Required

High School Diploma / GED or better.

Preferred

Some Graduate Courses or better.

Experience

Required

1 year: Hotel - Prior Sales or Front Desk

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.