Manager HR, USA

Fime is a globally recognised international player providing deep expertise across digital payments, mobility services, and digital identity. We work with leading organisations worldwide to solve complex challenges, identify emerging opportunities, and future-proof their strategies. Our team of 900+ experts operates in over 20 locations around the globe, delivering solutions that support millions of transactions every day, across global markets. What sets us apart is our values: we are curious, creative, and highly collaborative, with a strong commitment to integrity - we do the right thing for our clients, our people, and our shareholders. At Fime, the work is varied and intellectually stimulating. No two days are the same, and you will be surrounded by smart, engaged colleagues who value learning and continuous improvement.

MISSION

This is an individual contributor role where you will be the primary HR point of contact for Fime in the USA, supporting our team of around 50 colleagues, located across multiple US states. Reporting to the CHRO, you will manage the end‑to‑end employee lifecycle from onboarding to offboarding ensuring that local HR practices are compliant, efficient, and aligned with Group policies. You will work closely with managers and the senior leadership to deliver a high-quality employee experience and support business growth across the region.

ACTIVITIES

Own the employee lifecycle in the USA . Manage onboarding, probation, contract changes, promotions, performance reviews, and offboarding, ensuring a consistent and compliant experience for employees in the countries. Act as HR partner to local management . Advise managers on people topics such as performance, development, organisation changes, and employee relations, helping them apply Fime’s HR policies and good management practices. Manage HR operations & compliance . Oversee HR administration, contracts, employment documentation and record keeping, ensuring compliance with labour law, social insurance, and internal policies; prepare bimonthly payroll for three U.S. entities, 50 colleagues. Support performance & development cycles . Help performance review processes, support managers in goal setting and feedback, and help identify development and training needs for employees in the three countries. Handle employee relations and engagement . Manage day to day employee relations topics with confidentiality and fairness, and contribute to local engagement initiatives and internal communications. Contribute to compensation & benefits topics. Support salary reviews and promotion processes by providing local HR input, and help employees understand their compensation and benefits. Implement global HR initiatives locally . Roll out Group HR programs, policies, and tools in your region and ensure their implementation. Partner with Global Talent Acquisition team for recruitment activities . Cooperate with GTA team on interview coordination and offers, ensuring smooth handover from hiring to onboarding. Maintain HR data & reporting . Collaborate with the global HR Service Partner team to ensure HR data accuracy in systems, and prepare regular HR reports and dashboards (headcount, turnover, probation outcomes, absenteeism) to support local and Group decision making.

JOB EXPERIENCE

5-8 years of broad HR generalist experience, including responsibility for the full employee lifecycle. Strong experience working across multiple U.S. states, with solid knowledge of federal and state employment law, HR practices, payroll coordination, and statutory requirements. Proven track record in HR operations and employee relations within an international or multi‑national company. Experience partnering with managers on performance management, development, and organisational topics. Experience supporting or exposure to HR activities in Canada is a strong advantage. Nice to have: Experience in technology, consulting, or professional services environments.

KNOWLEDGE & SKILLS

Degree in Human Resources, Business Administration, or a related field; HR certification is an advantage. In‑depth understanding of local employment law, payroll and 401(k) administration, and local regulatory requirements. Good working knowledge of core HR processes: performance management, compensation principles, benefits basics, and employee relations. Ability to interpret and apply local regulations pragmatically while aligning with global HR policies and frameworks. Clear written and verbal communication skills; able to handle sensitive topics with discretion and professionalism. Strong organisational skills and attention to detail, with the ability to manage multiple countries, priorities, and deadlines. Problem‑solving and decision‑making abilities, with a balanced, pragmatic approach to complex people issues. Comfortable working in an international and across time zones. Fluency in English (written and spoken). Fluency in French is a welcome advantage. #J-18808-Ljbffr Fime