Driver & Operations Assistant

Driver & Operations Assistant

Essential Job Responsibilities

Client Services: Greets clients and assists with menus. Acts as a liaison between clients and client services, especially for those clients that do not have means of communication. Administrative Checks for clients' certification through the SDIS system and Ryan White files. Assists with filing and data entry for client information. Attends meetings and training workshops as requested. Maintains all records in a timely, accurate, legible and clear manner. Assists in the development, implementation, and monitoring of Quality Assurance efforts, grants, awards, contracts and other administrative obligations as required. Assists supervisor with marketing and promotional activities of the programs. Participates in agency developmental activities as requested.

Other duties as assigned.

Operation: Inventory Counts and tracks program inventory. Verifies program deliveries with the purchase order, reporting issues to the supervisor. Dates all program deliveries, promptly stores frozen, refrigerated and shelf items. Packs Food Bank groceries and packs meals and groceries for home delivery and loads the vans. Picks up donations and community Food Bank products as requested. Maintains Breaks down boxes and clears workspaces. Cleans refrigerators and coolers on a regularly scheduled basis. Assists with maintenance and cleaning duties as assigned by the supervisor.

Operation Driver: Delivers meals and/or groceries to the homes of FFLN Home Delivered Meals and/or Food Bank Grocery Delivery Program clients. Assists with the pick-up, packing, and distribution of all food packages on a daily basis. Makes deliveries and pick-ups from vendors. Maintains daily vehicle usage logs and expeditiously reports all vehicle problems to the supervisor. Assists supervisor in arranging vehicle repair/maintenance schedules to ensure adequate delivery coverage. Participates in agency developmental activities as requested.

Culture of Service: 3 C's Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).

Physical Requirements This work requires the following physical activities: frequent walking and talking in person, bending, standing, and stretching/reaching. Ability to lift up to 50 pounds. Work is performed in office settings.

Education: High School diploma required. Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc., a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

Travel Required: Yes. Own Transportation is required.

Skills Required: Verbal Communication Advanced Team Player Advanced Customer Service Advanced Customer Focus Advanced

Behaviors Required: Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations Required: Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Required: High School or better.

Experience Required: A minimum of (1) year of related experience is required. 1 year: Driver related experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.