NYC-Based Customer Success Manager, Growth & Retention
Confido Health
Confido Health is on the lookout for a skilled Customer Success Manager to enhance the post-implementation experience for a portfolio of CPG brands. This role takes charge of net revenue retention by connecting customers with the product team while reporting to the Head of Business Operations. Ideal candidates should have over 3 years of experience in Customer Success or Account Management, a commercial mindset, and a data-driven approach. The role is based at our NYC headquarters, offering exciting perks including equity and unlimited PTO. #J-18808-Ljbffr Confido Health
- Confido, based in New York, is seeking a Customer Success Manager to enhance customer experience across various CPG brands. In this role, you will be responsible for net revenue retention, ensuring customer satisfaction and driving expansion opportunities. The ideal candidate...Suggested
- Chartbeat Inc. in New York is seeking a Customer Success Manager to ensure high levels of customer satisfaction and retention across the North America FatTail customer base. This role involves working closely with various departments to drive successful customer outcomes...Suggested
$170k
...Rippling Account Manager Rippling gives... ...within 90 seconds. Based in San Francisco,... ...a self-driven, growth-minded account manager... ...track record of success to join our hybrid... ...for each of your customers to guide them in optimizing... ...adoption, retention, and revenue growth...SuggestedContract workWork at officeRemote work3 days per week$147k - $245k
Growth Marketing Lead, Finance (Hybrid based in NYC or SF) Growth Marketing Lead, Finance (Hybrid based in NYC or SF)... ...For the first time ever, you can manage and automate every part of the employee... ...is New Logo Sales. Every new customer starts with top-of-funnel—and we...SuggestedWork at office3 days per week- A growing technology startup is seeking a Customer Success Manager to deliver value to clients and ensure retention. This fully remote role requires at least 1 year of experience in customer success, helping florists grow their businesses, and driving adoption of Promenade...SuggestedRemote jobLocal area
$85k - $150k
Neara is seeking a Customer Success Manager to oversee high-profile accounts and ensure client satisfaction. This role involves monitoring usage... ...skills. Compensation ranges from $85,000 to $150,000 based on experience and qualifications. #J-18808-Ljbffr NearaRemote job- Transflo is looking for a Customer Success Manager to enhance customer retention and upsell their product suite. The role requires optimizing customer experiences and collaborating with sales, operations, and support teams to ensure satisfaction. The ideal candidate will...
- ...forward-thinking tech company in New York is looking for a Customer Success Manager to lead onboarding and engagement efforts with their... ...encompass designing and executing strategies to enhance customer retention, cultivating strong relationships through regular...
$120k
...their core ideas and growth. We are building the future... ...for an Enterprise Customer Success Manager who can drive customer engagement and retention through strategic... ...supported by a unique success-based approach. Backed by... ...is a hybrid position from our NYC offices**...For contractors$120k - $128k
...’ve taken an inputs based-approach to the space... ...for a Senior Manager of Client Retention and Growth Strategyto spearhead... ...actionable insights from successful campaigns to develop... ...growth and overall customer experience. Key Responsibilities... ...based out of our NYC office Ownership...Work at officeLocal areaFlexible hours$100k - $130k
...critical positions at Sigma. The success of our business depends on bringing in the right customers, at the right stage of their growth, and this role focuses on... ...Presence: This role is based in New York and is... ...in all our offices in SF, NYC, London and Sydney. #J-18...Full timeContract workWork at officeRelocationFlexible hours$90k - $120k
...Enterprise Platform | Hybrid NYC | $90K-$120K Base Location: New York,... ...Executive to drive growth within the logistics... ...systems. With proven success across regulated... ...business outcomes Align customer challenges with... ...value‑based selling Manage a clean, accurate pipeline...Full timeWork at office$230k - $250k
Account Executive, Programmatic | Lead NYC Growth at a Mission-Driven AdTech Innovator We are... ...with internal teams (trading, client success, product) to deliver value and execution... ...commercial instincts and closing skills Based in the NYC metro area, with the ability...Work at office$147k - $245k
...Marketing Lead, Spend (Hybrid based in NYC) Rippling, a fast‑growing... ...messaging for five or more spend‑management products. You’ll build and... ...collateral, partner with Growth and Sales to optimize campaigns... ...tailored to a new customer audience, simplifying complex...Shift work3 days per week$147k - $245k
...Marketing Lead, Data Cloud (Based in SF or NYC) Rippling New York, New York... ...the first time ever, you can manage and automate every part of... ...while also allowing enterprise customers to seamlessly connect their... ...through optimization. A growth mindset, high autonomy, and...Work at office3 days per week$120k - $140k
Customer.io, based in the United States, is seeking a Manager, Customer Success to lead a team of CSMs. This role involves overseeing performance, ensuring growth and retention outcomes, and managing team dynamics through change. The ideal candidate will have experience...$110k - $140k
Customer Success Manager - Healthcare SaaS - $110-140K Base + 20% Bonus - Remote - 5.0 Glassdoor Customer Success Manager -... ...Managing Partner & Tech Lead | Driving Growth Through Innovative Tech... ...Customer Success Manager to drive retention and expansion within their existing...Remote jobFull timeWork at officeWork from homeHome officeFlexible hours$65k - $80k
...the United States is seeking a Customer Success Manager to own the customer journey and drive revenue growth. This remote, full-time role involves onboarding, retention, and expansion of clients on a... ...Competitive compensation includes a base salary of $65,000 to $80,000...Remote jobFull time- Instruqt B.V. is seeking a full-time remote Senior Customer Success Manager to oversee a portfolio of developer-first software companies. The role focuses on driving expansion and retention by managing customer relationships effectively, ensuring measurable ROI through...Remote jobFull time
- A B2B SaaS company is seeking a Customer Success Manager to manage a portfolio of accounts, ensuring successful adoption and renewal processes while contributing to revenue growth. The ideal candidate will have 1-3 years of experience in Customer Success or Account Management...Remote workFlexible hours
$90.2k - $108.9k
Justworks in New York is seeking a Customer Success Manager to build strong relationships with clients and ensure their long-term success. You will... ...champion the Justworks brand. The compensation includes a base wage of $39.42 to $47.60 per year plus OTE potential of $90,...$119k - $170k
...formed a new Client Growth and Retention business team to accelerate... ...access new pools of customers, as well as programs... ...of initiatives based on business and enterprise... ...to measure the success of the initiatives and... ...Assist with change management to minimize disruption...Local area3 days per week- Inside Real Estate is looking for a Lifetime Customer Success Manager to oversee the success and retention of existing accounts. This role involves driving adoption... .... This position offers opportunities for growth and potential remote work. #J-18808-Ljbffr Inside...Remote work
$180k - $200k
...and performance management to engagement and... ...looking for a Head of Growth & Lifecycle to... ...pipeline, and customer expansion revenue... ...marketing leader based in NYC who wants to build... ...long‑term customer retention, ensuring our... ...measurable revenue success in a competitive...Work at officeLocal areaWork from homeFlexible hoursShift work2 days per week- BackOps AI, based in New York, is seeking an Enterprise Customer Success Manager. This role will own the post-sale relationships with the company's largest clients, focusing on retention, adoption, and revenue growth. The ideal candidate will bring over 5 years of experience...
$90k - $110k
...have over 1000 customers, including The... ...office team in NYC with builders who... ...’s Customer Success Team sits at the... ...achieve account growth. Your contributions... ...– Net Revenue Retention – an important... ...our Account Managers to drive large... ...0,000‑$110,000 base, significant equity...Work at officeRelocation package$70k - $80k
Revenue Cycle Success Manager - (Minneapolis, NYC, and Washington DC) One of... ...key player in driving customer success, optimizing... ...contributing to the growth and innovation of... ...customer satisfaction and retention. Accountabilities:... ...and offer fact-based recommendations Exceptional...Work at officeNight shift- ...Join to apply for the Customer Success Manager (SMB) role at Nirvana... ...actual pay will be based on your skills and experience... ...is on a rapid growth trajectory. Over the... ...environment. Location: NYC (In office 3 days per... ...adoption and retention Serve as a trusted advisor...Full timeWork at officeRemote workWork from homeHome office3 days per week
- ...Property management is a people‑heavy business that... ...'re venture‑backed, based in NYC, and already working... ...This Role Exists Our customers go live and start... ...they surface to you Growth & retention: Lead renewal conversations... ...5 years in Customer Success or Account...Work at officeFlexible hoursShift workDay shift
$120k - $150k
...for both property managers and renters.... ...product that allows our customers to make smarter, more... ...of the Customer Success team is to ensure... ...foundation for customer retention, product strategy, and long-term growth. This role will... ...This position is NYC-based, with an...Full timeWork at officeRemote workWork visa3 days per week
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