Director - Healthcare Inside Sales

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. Our commitment to diversity, as the largest minority‑and woman‑owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World‑class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Director – Healthcare Inside Sales is responsible for developing and executing strategic healthcare sales plans to achieve revenue targets and drive growth, while leading and motivating a high‑performance sales team. This role involves identifying new business opportunities, managing sales forecasting and pipeline processes, and building strong client relationships to enhance satisfaction and loyalty. Additionally, the Director collaborates with marketing and product teams, ensures compliance with sales standards, and reports on sales performance to senior leadership with actionable insights. Role Description Develop and implement strategic healthcare inside sales plans to achieve organizational sales targets, drive revenue growth, and expand market penetration within the healthcare sector. Provide leadership and direction to the healthcare inside sales team, fostering a high‑performance culture through effective coaching, motivation, talent development, and performance management. Identify and develop new healthcare business opportunities by leveraging industry trends, market intelligence, competitive analysis, and an understanding of healthcare technology priorities and challenges. Build and maintain strong relationships with key healthcare clients, executives, influencers, and strategic partners to enhance customer satisfaction, loyalty, and long‑term business growth. Oversee the sales forecasting and pipeline management process, ensuring accurate reporting, financial planning, and resource allocation across healthcare‑focused opportunities. Monitor and evaluate sales performance through data‑driven metrics, analytics, and healthcare market insights to drive continuous improvement and achievement of strategic objectives. Collaborate with marketing, product, solutions, and healthcare practice teams to develop and execute targeted sales campaigns and industry‑specific strategies aligned with healthcare customer needs. Ensure compliance with organizational sales policies, procedures, ethical standards, and applicable healthcare industry regulations and requirements, safeguarding the organization’s reputation and integrity. Drive innovation and continuous improvement in healthcare sales processes, methodologies, and technologies to enhance efficiency, effectiveness, and customer engagement. Stay informed on healthcare industry trends, regulatory changes, reimbursement models, digital transformation initiatives, and emerging technologies to position the organization as a trusted advisor to healthcare customers. Develop strategic relationships with healthcare technology partners, vendors, and industry associations to strengthen market presence and support business development efforts. Report on sales performance, healthcare market developments, strategic initiatives, and growth opportunities to senior leadership, providing actionable insights and recommendations. Behaviors and Competencies Business Development: Can lead strategic business development initiatives, inspire others to identify and seize business opportunities, and foster a culture of continuous business growth and improvement. Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. Customer‑Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer‑centric approach, fostering a culture of customer focus throughout the organization. Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise. Results Orientation: Can inspire a culture of results‑orientation across the organization, setting high standards and holding everyone accountable for achieving results. Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives. Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization. Skill Level Requirements Proven ability to manage and optimize account portfolios, ensuring customer satisfaction and business growth. Expert Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. Expert Ability to identify, create, develop, and manage high‑impact sales opportunities and lead a team to achieve and exceed sales targets. Expert Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. Expert Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization’s operations and reputation. Expert Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. Expert Other Requirements Completed Bachelor’s Degree in Business, Healthcare Administration, Information Technology, Marketing, or a related field, or relevant work experience required. Other Requirements 7‑10 years of experience in Healthcare Sales, Technology Sales, Information Technology, or a related functional area required. Experience selling technology solutions and services to healthcare organizations (providers, payers, life sciences, or healthcare services) preferred. 4+ years of experience in a sales leadership or management position required. Demonstrated knowledge of healthcare industry trends, challenges, and technology priorities preferred. Strong understanding of consultative sales methodologies, pipeline management, forecasting, and strategic account development. Ability to travel to SHI, Partner, Industry, and Customer Events. Ability to travel up to 25%. Ability to travel to healthcare customer sites within designated territories. Compensation The estimated annual pay range for this position is $X - $X, which includes a base salary and bonus/commissions. The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity Equal Employment Opportunity – M/F/Disability/Protected Veteran Status. SHI International Corp. is an equal‑opportunity employer and encourages applications from all qualified individuals. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr SHI International Corp