Resident Operations Director

Job Description

Job Description

Follow your passion

Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

We currently operate multiple elementary and middle schools across the Bronx, Upper Manhattan, and Queens , and continue to grow - opening 1–2 new schools each year, because children in every community deserve excellent, equitable education. As part of this organizational expansion, we are also preparing to welcome our first-ever Zeta High School class of 9th graders in the 2026-27 school year, a milestone that marks the next chapter in our mission to provide a world-class, PreK-12 pathway. Join our growing team today and be a change agent for children.

To achieve our vision, we are searching for a Resident Operations Director with a Bachelor's degree and 4+ years of work experience along with proven project management abilities and a relentlessly high excellence bar.

Responsibilities:

• The Resident Operations Director program is a 6-12 month, full-time program that prepares you to become an Operations Director at a Zeta school
• As an Operations Director, you are the operational leader of your school and a member of the school leadership team.
• As a Resident Operations Director at Zeta, you are placed at an existing Zeta school and serve as a full-time member of the school's operations team
• You will engage in operations work at the host school and tackle a variety of school-specific and Zeta-wide operations projects, all while learning the skills and mindset needed to become an excellent Operations Director
• You will help develop both systems for ensuring a world-class facility that meet's Zeta's high expectations while also creating a safe and welcoming school environment for all students, staff, and families
• You will engage in short-term and long-term thinking on best operational systems, using data to shape every aspect of our school systems

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for the 2026-2027 school year. The salary range for this position is between $90,000 and $92,500. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience in operations and internal equity. Compensation is based on our salary scales. Resident Operations Directors who are able to start immediately are eligible for a $5,000 signing bonus .

Zeta offers a relocation reimbursement of up to $2,500 for eligible staff relocating to join our school community.

We offer great benefits:

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings
• Competitive compensation

We provide awesome perks:

• Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!)
• 4 live therapy sessions per month through Talkspace and free Headspace subscription
• MacBook Air and specified monthly reimbursement for use of a mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC's finest sweet treats
• Books for professional development

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).