People Operations Specialist, Systems & Analytics

The HR team encompasses HR partnerships, HR operations, recruiting, and facilities functions across the global organization. The HR operations function at GAN is expanding to support the entire Sega Sammy Creation organization, with entities in more than nine countries. This function owns the HRIS ecosystem-including all processes, workflows, system integrations, and annual events-and supports compensation, benefits, performance management, and other people-related programming.

As the People Operations Specialist, Systems & Analytics , you will be the architect of our people data infrastructure and the primary administrator for HiBob. Reporting directly to the Senior Director, People Operations, your mission is to transform our HR tech stack into a scalable, automated engine that powers the entire employee lifecycle. You won't just be maintaining systems; you will be building the "single source of truth" that leadership relies on to make critical business decisions. From developing workflows to translating complex datasets into actionable insights, your work will directly impact our ability to scale efficiently. You will own the integrity, governance, and integration of our people data, ensuring that our systems talk to each other seamlessly and that our team has the real-time insights they need to thrive.
Core responsibilities

• HRIS SME: You have deep, hands-on experience administering HRIS Systems. You don't just navigate the platform; you master its configurations, custom automations, and third-party integrations.
• Data-Driven Storyteller: You have a passion for "clean" data. You enjoy building sophisticated dashboards that track headcount, attrition, and workforce planning, and you possess the analytical bridge to turn those numbers into meaningful recommendations for stakeholders. This includes conducting regular data audits and system clean-ups to ensure accuracy and integrity across all connected platforms, auditing new hire onboarding data in HiBob and Paycom on a recurring basis to identify and resolve discrepancies, and developing and running standard and ad hoc reports within the HRIS to support people analytics needs.
• Automation Mindset: You are tech-forward and actively look for ways to leverage AI tools. You thrive on replacing manual, repetitive tasks with intelligent workflows and proactive data anomaly detection. This includes identifying opportunities to streamline HRIS processes and enhance the user experience, creating and maintaining standard operating procedures (SOPs), job aids, training videos, and user communications, and maintaining the job description catalog in HiBob to ensure data is current for all roles and locations.
• Cross-Functional Integration Partner: You understand how People Ops intersects with Finance, Payroll, and Benefits. You have experience managing complex integrations across various platforms to ensure a unified, seamlessly connected tech stack. This includes serving as the first point of contact for all HR systems inquiries (navigation, transactions, and reporting), performing routine data updates, coordinating with IT and vendors on troubleshooting and system enhancements, maintaining and updating compensation benchmarking data in HiBob, and assisting with annual compensation planning cycles

Experience and key competencies
Required

• Minimum 5-7 years of hands-on HRIS system administration experience.
• Demonstrated experience with HiBob or a comparable enterprise HRIS platform.
• Advanced Excel proficiency, including VLOOKUP/XLOOKUP, pivot tables, and data validation.
• Strong analytical and problem-solving skills with a high attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills; able to translate technical concepts for non-technical audiences.
• Proven ability to manage multiple priorities simultaneously in a fast-paced, global environment.
• Customer-service mindset with a collaborative, team-oriented approach.
• Familiarity with data privacy regulations relevant to a multi-country organization (e.g., GDPR).

Preferred

• Experience with HiBob and Paycom.
• Experience with system implementations or upgrades.
• Experience supporting HR operations across multiple countries or regions.
• Strong presentation skills with the ability to communicate data insights to leadership.
• Bachelor's degree in human resources or equivalent work experience.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match - we love close matches too!
Our benefits, Your happiness

• Recharge with our comprehensive PTO program and company-paid holidays, ensuring you have time to rest and recharge.
• Enjoy peace of mind with our paid parental leave, supporting you through the joys of parenthood.
• Prioritize your well-being with extensive health, dental, and vision coverage.
• Benefit from financial security through our short-term and long-term disability insurance, as well as life insurance.
• Plan for your future with our competitive 401(k) matching contributions.
• Enhance your professional growth with our robust Supplemental Training Program, which includes training sessions and company-wide knowledge-sharing opportunities.
• Thrive in a culture that values innovation and independence, celebrating success in a diverse and multicultural environment where you'll collaborate with talented professionals from around the world.

Compensation

Salary range: $90,000 - $120,000 annually; with final offer based on experience and dependent on the region in which the right candidate is located.
Travel Requirements

This role may require domestic and international travel from time to time.
Recruitment flow

• Screen - Interview - Second Interview - Offer
• Start date: ASAP

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!
Location

US-Remote (East Coast)

Department Human Resources Locations U.S Remote Remote status Fully Remote