Administrative Assistant

Reporting to the Office Manager you will be required to deal directly with work-based representatives, external enquiries and undertake all aspects of the administration function for the smooth running of the branch. Assisting in the smooth running of day-to-day business Manage the membership via the database, proactively and in accordance with members notifications and subscriptions for ‘new, amend and end’, ensuring GDPR compliance. Assist with the administration of the Group Insurance scheme for serving officers, retired officers and police staff. Distribute information to all new recruits, transferees, and police staff. Review and follow up for returns. Answering both email & telephone enquiries. Providing administrative assistance to the full-time Board Principal Officers, including taking minutes at meetings as directed by the Office Manager when required and where practical. Update and maintain the Branch website at the direction of the Office Manager Housekeeping, hospitality, and reception duties in conjunction with the Office Manager. In the Office Manager’s absence, deputising for the Office Manager when required Any other relevant duties as directed by the Office Manager and/ or Branch Secretary Excellent organisational skills Attention to detail Good communication skills; written and verbal Ability to deal with issues as they arise Able to prioritise workload Ability to work both alone and as part of a team Understand the importance of and maintain confidentiality and integrity Customer Service experience Good knowledge of MS Office including Outlook, Excel and Word Positive friendly manner Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the Branch. We offer multiple benefits to our Branch employees including: life assurance onsite parking private medical insurance enhanced pension contribution enhanced leave benefits employee assistance program 26 days holiday (increasing with length of service) mental health clinics support for continuous professional development employee discounts and more Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. #J-18808-Ljbffr Norfolk Police Federation