Executive Assistant

Job Summary

The Travis County Tax Office is seeking an organized, proactive, and service-oriented Executive Assistant to provide high-level administrative support to the Tax Assessor-Collector and help ensure the efficient operation of a dynamic public office. This is more than an administrative role—it's an opportunity to support county initiatives, coordinate with community partners and government leaders, manage complex priorities, and contribute to exceptional public service. The ideal candidate is a skilled communicator with sound judgment, exceptional organizational abilities, and a commitment to professionalism, discretion, and customer service. If you thrive in a fast-paced environment, excel at managing competing priorities, and enjoy making a meaningful impact behind the scenes, we encourage you to apply and become an integral part of a team dedicated to serving the residents of Travis County.

JOB SUMMARY:

Provides specialized support for an Elected Official, Appointed Official, or Department Head in the execution of their responsibilities in the operation of County government. Serves as liaison between other officials, County personnel, attorneys, boards, commissions, state and local government officials and the general public. Resolves problems and issues by conducting research, analyzing and developing action-oriented strategies, handling special projects and assisting constituents seeking information or assistance. Oversees operational functions of the office, such as staffing, budgeting, payroll, and purchasing. Makes policy recommendation and advises the Official or Department Head in all matters.

DISTINGUISHING CHARACTERISTICS:

This is the fourth in a series of five administrative-related job classifications within the Administrative Support job family. This classification is distinguished from the Administrative Associate in that incumbents provide specific, dedicated support to an Official or Department Head as opposed to broader administrative support to the department or function. This classification is distinguished from the Executive Assistant-Elected Official in that incumbents recommend and advise to the Elected Official, Appointed Official or Department Head. Incumbents in this classification serve as the lead administrative official within their respective offices and perform administrative and office management functions. The major duties performed are administrative in nature and require a moderate degree of independent judgment, discretion, initiative and authority. The results of assigned projects may have direct impact on the achievement of departmental goals and objectives. Policy recommendations may have a regular impact the development of public policy.

Duties and Responsibilities

• Reviews agenda items and prepares or briefs the Official or Department Head on relevant issues. Monitors Commissioners Court meetings and assists in related functions. Coordinates departmental activities by informing all parties involved in proceedings. Prepares resolutions, proclamations, office correspondence and agenda requests. Reviews incoming correspondence and recommends actions that require decisions.
• Supervises administrative and clerical support staff to include daily work/community assignments, research projects, performance reviews, and other administrative tasks. Prepares or assists in preparing and administering department budget. Handles office transfers and budget amendments. Serves as liaison to Auditor's Office. Processes time sheets, travel vouchers, and purchase orders to ensure that controls and costs are within budget and auditing standards. Prepares office correspondence and departmental memos. Receives office visitors and officials and responds to telephone inquires. May review and resolve problems with contracts, invoices and other official documents prior to official's signature. May coordinate appointments, meetings, and calendars.
• Organizes, prepares, and represents the Official or Department Head at neighborhood, community, budget, precinct, city/state or other key meetings, and commissioners work sessions, as required. Responds to constituents' needs and updates the Official on issues affecting the County. Responds to constituents seeking information or assistance from the official or department head or County government. May conduct field visits and prepares reports on findings related to projects and activities. May serve as liaison to other governmental and nongovernmental agencies and organizations, and on boards and commissions.
• Serves as principal advisor to Appointed Official/Department Head on issues of importance. May serve as an advisor to an Elected Official.
• Proposes, designs and organizes legal, technical or policy development research projects. Coordinates with other offices to execute them. Organizes and implements departmental programs and activities. Performs programmatic and administrative reviews. Coordinates special projects, as required.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience: Bachelor's degree in Government, Public Administration, Business Administration or a directly related field AND three (3) years of responsible administrative experience in a service-oriented organization; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: None required. Knowledge, Skills, and Abilities: Knowledge of:

• County governmental policies and procedures.
• Standard office administration practices and procedures.
• Specialized subject matter.
• Personnel rules and procedures.
• Policies, practices, procedures and terminology of assigned function.
• Accounting, purchasing and budgeting procedures and techniques.
• Constituent interests and issues.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Business letter writing, grammar and punctuation, and report preparation.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Conducting research in areas of substantive importance.
• Maintaining important files and records.
• Compiling data and writing clear and comprehensive reports and letters.
• Writing reports, business memos and other documents.
• Interacting with leading public officials, County employees and the general public.
• Interpreting policy and applying to situations as they arise.
• Problem-solving and decision-making.
• Both verbal and written communication.

Ability to:

• Manage and organize diverse community and County activities.
• Accurately receive, research, analyze, prioritize, and effectively communicate information.
• Work independently within broad policy guidelines.
• Set office priorities and ensure that work is performed in a timely manner.
• Independently prepare correspondence, memorandums, and other materials.
• Organize diverse activities.
• Advise Elected Official or department head in substantive matters.
• Perform responsible and complex administrative work involving the use of independent judgment.
• Research, compile, analyze, interpret and prepare a variety of fiscal, statistical and administrative reports.
• Maintain confidential data and information for executive staff.
• Assist in monitoring a budget, implementing, and maintaining filing and accounting systems.
• Establish and maintain effective working relationships with County employees and officials, with representatives of outside private and public organizations, and with the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client/customer contact, standing, walking, vision to monitor, repetitive motion, stooping/kneeling, squatting, bending, and reaching to perform the essential functions. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Monday-Friday 8am-5pm

Department: Tax Collector

Location: 2433 Ridgepoint Dr, Austin, TX 78754

Background Checks Required.

For updates or questions on this position, contact: Danielle Moore at View email address on click.appcast.io .

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Benefits

Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2026 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit Employees may sign up for direct bank deposit.

Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year. Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification. On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January – March 3 personal holidays April - June 2 personal holidays July - September 1 personal holiday October - December None New employees are eligible to take personal holidays after 90 days of employment.

Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis. Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years 4.0 hours per pay period 6 to 10 years 4.5 hours per pay period 11 to 15 years 5.0 hours per pay period 16 to 20 years 5.5 hours per pay period 21 plus years 6.0 hours per pay period Part-time employees earn vacation leave on a pro-rated basis.

Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.