Director, Revenue Operations

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people. Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work. Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX. Director, Revenue Operations This strategic leader is responsible for driving operational excellence, scalability, and alignment across Sales, Marketing, Finance, and Business Systems. This role owns the end‑to‑end revenue operations function, including sales process optimization, forecasting, territory planning, systems management, marketing operations, and analytics. You will lead the strategy, execution, and continuous improvement of processes and technologies that power the revenue engine. By building a high‑performing team and establishing data‑driven decision‑making, you will enable predictable growth, improved efficiency, and strong cross‑functional collaboration across the organization. Job Duties Lead and execute the overall Revenue Operations strategy aligned to company growth objectives Own territory design, quota setting, and capacity planning to maximize sales performance Drive forecasting, pipeline management, and strategic planning in partnership with Finance Develop and maintain reporting, dashboards, and analytics to inform decision‑making and improve performance Design, standardize, and optimize end‑to‑end sales processes and workflows Manage and scale the revenue technology stack, including CRM (Salesforce) and marketing automation platforms Oversee marketing operations, including lead lifecycle management, scoring, routing, attribution, and campaign operations Ensure data integrity, system integration, and compliance with applicable data/privacy regulations Establish and enforce SLAs and processes across Marketing, BDR, and Sales teams to improve funnel conversion Lead, mentor, and develop a high‑performing Revenue Operations team Drive accountability through KPIs, scorecards, and performance management Partner cross‑functionally with Sales, Marketing, Finance, and Business Systems leadership Manage budgets, vendor relationships, and technology investments to maximize ROI Lead change management initiatives related to systems, processes, and organizational improvements Job Qualifications 8–12+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations within a SaaS or software environment 3–5+ years of experience leading and developing high‑performing teams Deep expertise in sales and marketing processes, forecasting, pipeline management, and analytics Strong experience with CRM platforms (Salesforce preferred) and modern marketing technology stacks (automation, CDP, attribution tools) Proven ability to design and scale operational processes in high‑growth environments Advanced analytical skills with experience translating data into actionable insights Experience partnering with Finance/FP&A on forecasting and planning Strong project management and change management capabilities Excellent communication and stakeholder management skills, with the ability to influence senior leadership Bachelor’s degree required; MBA or advanced degree preferred Salesforce CRM, BI/analytics tools, and modern revenue tech stack Collaboration tools such as Google Workspace, Slack, Zoom, Jira, and Confluence Dedicated support from Finance, Deal Desk, and Business Systems teams Preferred Qualifications Experience in fintech or financial services Familiarity with subscription‑based or ARR revenue models Experience with sales compensation and incentive design Background in process improvement methodologies (e.g., Lean, Six Sigma) This role is based in Lehi, Utah. The office features onsite perks such as company‑paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room to support work collaboration. MX encourages team members to come together in the office when that best supports their work. MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to View email address on click.appcast.io. #J-18808-Ljbffr MX