Customer Service Representative

Job Type: Support Staff Description & Requirements Job Description Customer Service Representative Burnham Park Animal Hospital | Chicago, IL Full-Time or Part-Time Opportunity About Us We are a 5‑doctor, AAHA‑accredited general practice veterinary hospital located in Chicago’s South Loop. Our state‑of‑the‑art facility includes a fully equipped surgical suite, an in‑house diagnostic laboratory, a radiology suite with digital radiography and ultrasonography, and a full kennel with secured outdoor walking areas. We are currently seeking a full‑time Customer Service Representative to join our friendly, fast‑paced team. Please note: Due to our South Loop location, employee parking is not available. However, multiple bus and train routes are conveniently located within two blocks of the hospital. About You The ideal candidate: Has customer service experience in a veterinary setting Enjoys working in an upbeat, fast‑paced environment with a high level of client interaction Has experience scheduling appointments, answering phones, and processing payments Is a self‑motivated team player who values collaboration with clients and veterinary staff Demonstrates excellent communication skills and can comfortably multitask Is compassionate, patient, and empathetic , with a genuine love for pets and their people Has experience with AviMark software or is willing to learn Is available to work evenings and weekends Compensation Competitive hourly wage ranging from $18.00 to $20.00 , based on experience and qualifications Comprehensive Medical, Dental, and Vision insurance coverage 401(k) retirement savings plan Health Savings Account (HSA) Paid Time Off (PTO) Additional allowances as applicable Schedule may include: Day shifts Evening shifts Holidays Monday–Friday availability Required Experience Veterinary experience: 1 year (required) #J-18808-Ljbffr Star Valley Veterinary Clinic