Scrum Master

Scrum Master IIWe deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN.The SAP Portfolio team is actively looking to add a Scrum Master II to support high-priority Finance Technology delivery across IFRS17, GRS / GRM, Malaysia GL, and related SAP platform initiatives. The candidate will be a member of the Portfolio Agile teams and is responsible for enabling teams to be more effective by applying the relevant Lean-Agile approach (Scrum, Kanban, XP, etc.) and cultivating an environment that supports Agility. This role will help restore dedicated delivery coverage across complex, integrated SAP workstreams by improving transparency, dependency management, backlog readiness, release planning, team health, and cross-team communication. The Scrum Master II will work closely with Product Owners, Engineering Managers, Technical Team Leads, Architects, business stakeholders, vendor partners, and other Scrum Masters to support predictable delivery, process improvement, and execution quality across business-critical SAP initiatives.About the job:Provides day-to-day Agile delivery leadership across SAP Portfolio workstreams, with initial focus on IFRS17, GRS / GRM, Malaysia GL, and related finance technology roadmap initiatives.Coordinates across SAP platform, data integration, testing, security, architecture, vendor, product, and finance stakeholder groups to manage dependencies, risks, blockers, milestones, and delivery commitments.Supports delivery readiness for production support, SAP / FPSL upgrade activity, country integrations, testing cycles, data conversion, reporting, allocations, go-live preparation, hypercare, and BAU transition needs.Uses a pragmatic approach to guide the team by seeking to understand what team members want to achieve and helping them become more effective in an Agile context.Comfortable experimenting with a variety of approaches based on need and fit. Promotes the use of and experimentation with quality and engineering practices.Effective facilitation skills at the team level; remains neutral, applies conflict management, and establishes trust. Is comfortable having difficult conversations and actively coaches others on improving facilitation skills.Possesses advanced understanding of Lean-Agile metrics, including health, value, flow, and quality, to help teams continually improve.Improves visibility into portfolio-level Agile and engineering effectiveness metrics, including velocity, throughput, predictability, delivery ratios, cycle-time indicators, team health, and other measures used to support continuous improvement and senior leadership transparency.Assesses the Agile/Scrum maturity of the team and coaches the team to higher levels of maturity. Coaches teams and managers on the Agile mindset and behaviors. Has a deep understanding of the mechanics of the Agile framework or method and the ability to teach the specific roles, work products, and activities to team members and stakeholders.Increases team knowledge of Agile/Lean topics, helping them understand why practices work, not just how. Observes and provides consistent, impactful feedback for team Agile development.Understands the impact of change and supports the vision for change within the organization.Develops a network of change agents to promote change and manage resistance to change.Mentors less experienced Scrum Masters and other Lean-Agile leaders.Actively seeks coaching and mentoring from more experienced Scrum Masters and Agile Coaches on Lean-Agile techniques and mindset, and guides others on their personal change and growth journey.Takes an active role in the transition to and implementation of a scaling framework, with guidance from more experienced Scrum Masters and Agile Coaches.Stays current with Agility industry trends and explores other perspectives by reading and contributing to blogs, consuming external media, and actively participating in internal and external Scrum/Agile events.Acts as a catalyst to the Scrum Master community and the organization by sharing ideas through active participation in Scrum of Scrums sessions.QualificationsBachelor's degree in a relevant field such as business, computer science, humanities, or equivalent experience.Minimum 5+ years of Scrum Master experience.Scrum certification preferred.Knowledge or training equivalent to advanced / second-level certifications from a reputable Lean-Agile organization is a plus but not required, such as PSM II, A-CSM, ICAgile Professional – Agile Team Facilitation (ICP-ATF), or ICAgile Professional – Agile Coaching (ICP-ACC).Experience being on multiple Agile teams in a variety of different contexts.Experience supporting complex technology portfolios, large-scale enterprise delivery, or finance / ERP / SAP-related initiatives preferred.Prior SAP experience is a significant plus; experience with finance, accounting, or financial systems delivery is also a plus.Experience working in a scaled Agile framework preferred.Ability to partner effectively across product, engineering, architecture, business, testing, data, security, vendor, and finance stakeholder groups in a highly integrated delivery environment.Thorough knowledge of business functions and extensive understanding of business operations, strategies, and objectives.Track record of continued and recent education in Lean-Agile, including training, conferences, user groups, cohorts, self-study, or similar learning.About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance NoticesCaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco