Deputy Director, Office of Street Vendor Services

Agency Description The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs. Division Description The Office of Street Vendor Services (SVS) at SBS is advancing economic justice by serving as a central hub for citywide street vendor education and assistance within SBS. Together with street vendors, interagency partners, community-based organizations, and local stakeholders at the table, SVS is building a more vibrant and equitable street vending ecosystem across the five boroughs. The Department of Small Business Services seeks a dynamic and dedicated Deputy Director for the Office of Street Vendor Services to serve in a leadership role on New York City’s first‑ever dedicated team supporting street vendors, which is part of the agency’s Executive unit. This role is responsible for working with the Executive Director to operate the new office to develop and deliver education, outreach, programs, and execute intra‑and‑interagency coordination for food and general vendors citywide. The Deputy Director will help street vendor small businesses and neighborhood stakeholders access the full suite of SBS services and work one‑on‑one to build awareness and programmatic pipelines directly in communities with the most need across the five boroughs. The Deputy Director will ensure consistent and strategic public engagement through high‑quality community‑based events, partnerships and management to help drive the agency’s outreach efforts. Specific Responsibilities Oversee external outreach partners including contract management, project management, training, data collection, tracking and reporting. Liaise with interagency partners to build a more vibrant and equitable street vending ecosystem. Develop and execute the Office of Street Vendor Services’ community partnership and engagement strategy. Maintain, update, and grow the agency’s community partners database. Lead community partners communication to share business‑related news, updates, or action items. Develop accessible, multilingual educational materials to inform street vendors of their rights, responsibilities, and opportunities. Educate stakeholders on SBS services and resources, including through public presentations. Help drive the planning and on‑site execution of large‑ and medium‑scale events and outreach efforts. Oversee data collection, analysis, and tracking toward goals to inform strategic outreach decisions. Assist management with operational support including development of new processes and templates. Manage special projects and events as needed. Work collaboratively with SBS Divisions (Outreach, Business Services, Workforce Development, Neighborhood Development, Economic and Financial Opportunity, and Industry Partnerships) as well as the Intergovernmental Affairs, Communications, Facilities, and Procurement units. Minimum Qualifications A baccalaureate degree from an accredited college and at least five years of combined full‑time experience in any of the following: leading or managing business development activities; providing external business development, strategic planning, or management consulting services to employer clients; serving in a leadership role at a trade or professional association, BID, economic development organization, or similar group; or related experience. Preferred Skills Candidate should be a self‑starter, able to work under pressure and be extremely detailed oriented. Experience in data analytics and performance management tools for public sector accountability. Proficiency in Microsoft Excel, PowerPoint, and Word. Independent thinking skills are essential along with assessing issues with the goal of developing strategic solutions. Ability to interface with all supervisory and frontline staff, including executive leadership, senior management, and other stakeholders both in and outside government. Must have prior supervisory experience. Strong knowledge of regulatory frameworks, risk management, and data‑driven decision‑making. Exceptional communication, analytical, and leadership skills. Demonstrated ability to navigate complex systems and drive organizational change. Experience in public policy analysis, program implementation, and project management. Proven capacity in project management skills, including organizing and strategic planning. Ability to take initiative, prioritize duties, problem‑solve, work independently and within a team environment, meet deadlines, and work well under pressure. Proven experience in reviewing, assessing, and qualifying business financials and operations to determine operational effectiveness, profitability, and strategic growth. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Equal Opportunity Employer The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr DEPARTMENT OF BUSINESS SERV.