Business Analyst - Hybrid/Onsite

Business Analyst - Hybrid/Onsite

NTT DATA Services is seeking a Business Analyst who excels at understanding business needs, improving processes, and bridging the gap between technical and non-technical teams. In this role, you will analyze operations, identify opportunities for improvement, support project delivery, and ensure solutions align with organizational goals. If you enjoy problem-solving, collaborating across teams, and driving meaningful business outcomes, this position offers an opportunity to make a strong impact.

Responsibilities:

• Identify and address operational, financial, and technological risks within the business.
• Analyze current business processes and recommend improvements to enhance efficiency and value.
• Maintain, test, and improve business and system operations to ensure optimal performance.
• Evaluate project team performance to ensure deadlines, quality standards, and objectives are met.
• Communicate insights, recommendations, and viewpoints to senior management.
• Act as a liaison between business stakeholders and IT teams to ensure alignment and clarity.
• Support the design of new products and assess their potential performance in the market.
• Continuously explore opportunities to improve processes and increase business value.
• Plan and execute detailed system requirements phases; identify, track, and resolve business system issues.
• Assess, research, analyze, and document stakeholder needs using appropriate information-gathering and modeling techniques.
• Contribute to business solutions that meet stakeholder needs while identifying opportunities for added value.
• Support successful project delivery by ensuring work is completed on time, within budget, and to a high standard.
• Prepare clear documentation and ensure adequate end-user training for assigned projects.
• Participate in QA triage to resolve issues, identify root causes, and support defect resolution.
• Perform Post-Implementation Verification (PIV) to validate solution performance.
• Create monthly performance reports and communicate findings to leadership.

Qualifications & Requirements:

• 5+ years of proven experience as a Business Analyst.
• 5+ years of experience with Business Process Modeling.
• Strong proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of Microsoft Visio and Access is an asset.
• Ability to manage multiple projects in a fast-paced environment.
• Strong communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Bachelor's degree in Business, Accounting, IT, or a related field.

Pay Transparency: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $75,168-$130,500. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA: NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

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