Clinical Education Program Specialist, Hands-On Learning-REMOTE

Clinical Education Program Specialist, Hands-On Learning Position Summary-REMOTE The Clinical Education Program Specialist, Hands-On Learning supports the implementation, coordination, evaluation, and continuous improvement of hands-on clinical education programs. This role partners closely with the Clinical Education Program Supervisor, Hands-On Learning to coordinate learner engagement, program operations, competency tracking, communications, reporting, and program implementation activities while exercising discretion and independent judgment in support of program outcomes. The Specialist assesses learner progress, evaluates developmental needs, analyzes program and learner data, and recommends educational interventions, learning opportunities, and process improvements that support successful program delivery and continuous improvement. Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences. Below is an overview of the duties and responsibilities you would take on in this role: Learner Assessment & Development Assess learner participation, progression, and readiness using established program criteria and competency tracking tools. Analyze learner performance, engagement, and completion data to identify development opportunities and recommend appropriate educational interventions. Evaluate learner eligibility for hands‑on clinical education opportunities and recommend developmental pathways aligned with program objectives. Monitor learner progress toward competency milestones and provide guidance, feedback, and recommendations to support successful completion. Review learner documentation, assessments, and outcomes to support consistent application of educational standards and program expectations. Partner with mentors, faculty, Clinical Education Developers, and program leadership to support learner success and competency development. Exercise independent judgment in identifying learner support needs and recommending educational resources, development opportunities, and remediation activities aligned with program standards. Program Coordination Plan logistics for hands‑on learning programs, workshops, events, and educational experiences. Manage registrations, communications, scheduling, and enrollment priorities. Evaluate participant selection, tracking, and engagement processes. Monitor program capacity and recommend ways to maximize participation. Align educational materials, resources, and deliverables with program needs. Advise faculty, presenters, and stakeholders on preparation needs. Partner with Clinical Education Developers and subject matter experts to assess content updates and program materials. Review content workflows, version control, and distribution needs. Program Execution & Follow-Up Support implementation of hands‑on learning initiatives and related execution plans. Monitor action items, deadlines, participant progress, and follow-up activities. Maintain implementation trackers, program records, and supporting documentation. Evaluate readiness activities to support successful program delivery. Monitor completion requirements and recommend escalation as needed. Coordinate implementation of content changes so learners and facilitators have current resources. Identify operational issues and recommend follow‑up actions to leadership. Track action items, deadlines, participant progress, and follow‑up activities.Maintain implementation trackers, program records, and supporting documentation. Support readiness activities to ensure successful program delivery. Monitor completion requirements and recommend escalation as needed. Support implementation of content changes to ensure learners and facilitators have access to current resources. Identify operational issues and communicate concerns to leadership. Stakeholder Support Serve as a point of contact and resource for learners, faculty, presenters, and stakeholders. Coordinate and align communications across internal teams and external partners. Support relationship management and recommend solutions with vendors and educational partners. Respond to program questions and resolve or upscale issues as appropriate. Evaluate stakeholder needs to support a positive, professional, learner‑focused experience. for learners, faculty, presenters, and stakeholders.Coordinate communications across internal teams and external partners. Support relationship management activities with vendors and educational partners. Respond to questions regarding programs and educational activities. Help ensure a positive, professional, and learner‑focused experience. Administrative & Reporting Support Manage shared files, records, and educational resources to support program operations. Analyze data collection, reporting requests, and program documentation needs. Monitor learner tracking, participation reporting, and operational metrics. Coordinate administrative processes supporting hands‑on learning operations. Review documentation for accuracy, organization, and readiness for stakeholders. intain shared files, records, and educational resources.Support data collection, reporting requests, and program documentation. Assist with learner tracking, participation reporting, and operational metrics. Complete administrative tasks supporting hands‑on learning operations. Ensure documentation is accurate, organized, and current. Minimum Requirements Education & Experience 3+ years of experience in a clinical dental setting, such as dental hygiene, dental assisting, or related clinical support. Experience supporting the coordination of programs, training initiatives, projects, events, or stakeholder‑driven activities. Experience maintaining accurate records, tracking participation, and organizing program or operational information. Experience communicating with multiple stakeholders to support timelines, deliverables, and program execution. Dental, healthcare, education, or related industry experience. Preferred Qualifications Associate’s or Bachelor’s degree in Education, Healthcare Administration, Business, Organizational Development, or related field. Direct experience supporting hands‑on clinical education programs, learner development pathways, or competency‑based learning experiences. Experience using learner assessment results, competency data, or program evaluation insights to recommend improvements or support learner success. Familiarity with educational program administration, learning operations, or clinical education technology/tools. Master's or Bachelor's degree in Education, Healthcare Administration, Business, Organizational Development, or related field.Experience supporting hands‑on clinical education or learner development programs. Experience with learner assessment, competency tracking, or educational program administration. Knowledge & Skills Strong organizational and time‑management skills. Excellent verbal and written communication skills. Attention to detail and accuracy. Ability to manage multiple priorities simultaneously. Microsoft 365 proficiency. Strong customer service and stakeholder support mindset. Ability to coordinate activities across multiple teams and priorities. Strong follow‑through and problem‑solving skills. Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time #J-18808-Ljbffr Heartland Dental LLC