HR Generalist

Human Resource Generalist

Reports to: Human Resource Director

FLSA Status: Exempt / Full Time

Date Issued: July 2025

POSITION SUMMARY:

Promotes and implements human resource values by planning and managing human resource programs.

The essential functions of the job include, but are not limited to the duties listed in the job description.

Employee may be required to carry out additional duties as assigned by Supervisor.

ESSENTIAL JOB FUNCTIONS:

Through the employee's own efforts, the employee accomplishes the following essential functions:

• Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.

• Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.

• Conducts onboarding, training and development for new hire and transferring employees.

• Management and tracking employees' leaves and benefits related to leaves. Including STD, NYPFL, LTD, and Workers Compensation.

• Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.

• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.

• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

• Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Processing new hire packages and set up of employee benefits new hire orientations.

ADDITIONAL JOB FUNCTIONS:

1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.

2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc.

COMPETENCIES:

To perform the job successfully, an individual demonstrates the following competencies.

1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive "can do" attitude with internal and external stakeholders.

2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.

3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus).

4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly.

5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization.

6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments.

10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

QUALIFICATIONS:

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.

A. Minimum Required Education & Experience:

• Bachelor's Degree in Business Administration or related field

• 1 to 3 years of specialized experience in all relevant contractual payroll functions, internal control and payroll taxes.

• 2 to 3 years' experience in non-profit accounting, Benefit coordination, Insurance, Employment Law.

• Knowledge of HR Practices and laws: understanding employment laws and regulations on both federal and NYS/NYC level.

B. Computer Skills:

• Proficient in computer software programs (QB online, Word, Excel, Power Point, CARES, ADP etc.)

• Familiar with HRIS: ADP TotalSource

C. Language skills:

• Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

• Bilingual is preferred

• Interpersonal Skills: Able to building positive relationships and resolve conflict are essential.

GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:

A. GENERAL WORKING HOURS:

• Generally, this position is Monday through Friday.

B. WORKING FROM HOME:

• Most essential functions of this job can not be completed working from home.

C. TRAVEL:

• May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed.

D. PHYSICAL REQUIREMENTS:

1. The physical activity for the HR Director is:

a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion.

b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

c. Kneeling: Bending legs at knee to come to a rest on knee or knees.

d. Crouching: Bending the body downward and forward by bending leg and spine.

e. Reaching. Extending hand(s) and arm(s) in any direction.

f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another.

g. Standing: Remaining upright on the feet, particularly for sustained periods of time.

h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position.

i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops.

j. Grasping: Applying pressure to an object with the fingers and palm.

k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.

m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by