Office Manager

Infinite Global is an international communications firm specializing in PR, Content & Campaigns, and Crisis & Litigation. Our clients are ambitious, complex organizations that need to engage with sophisticated audiences. We provide the experience, skills and insight to drive brands forward and, in special situations, to deploy strategies to defend clients from reputational risk.

Our roots are in the legal sector, where our unrivaled depth of knowledge allows us to provide counsel to the world's largest, most profitable and most specialized law firms. Other professional services firms look to us for a nuanced understanding of their businesses, a clear sense of the kinds of stories that make news, and tested knowledge of when and how to engage the media.

Our unwavering client focus sets us apart and our approach and success earns accolades from our clients and peers. We are consistently named among PR News' "Agency Elite" and "Top Places to Work in PR" and have been for recognized as the "Best PR Firm" by the National Law Journal seven times.

What we're looking for

• An experienced and proactive Office Manager to serve as the operational backbone of Infinite's New York office. This is a hands-on, ownership-oriented role for someone who takes genuine pride in maintaining a polished, organized, and welcoming environment and who identifies and resolves issues before anyone has to ask.
• As Infinite continues to expand our presence, the Office Manager will play a central role in managing that growth operationally: anticipating facility and equipment needs, owning vendor relationships, and supporting the planning of in-office events and client-facing meetings. Ideal candidates will have at least one to two years' experience in an office management or operations role, ideally within a professional services or agency environment.

What you'd do

• Own the day-to-day operations of the office, maintaining a clean, organized, and professional environment at all times, including communal areas, the kitchen, supply stations, and printer/copy areas.
• Conduct regular walkthroughs to proactively identify and resolve maintenance issues, clutter, or supply gaps before they affect team productivity.
• Manage office supply inventory; monitor stock levels, place orders, and ensure supplies are consistently stocked, organized, and accessible.
• Serve as the primary point of contact for building management; coordinate facility maintenance requests, staff and guest access, and issue resolution.
• Manage all incoming and outgoing mail and packages; ensure timely and accurate routing to the appropriate team members.
• Own conference room readiness: ensure AV equipment is functional, rooms are clean and properly set up, and technology issues are addressed promptly.
• Coordinate equipment logistics, including new-hire laptop preparation (ensuring devices are updated, configured, and ready prior to start dates) and basic troubleshooting or vendor coordination for equipment issues.
• Support the planning and execution of in-office events, including team gatherings, internal celebrations, and agency-wide meetings; coordinate catering, logistics, and setup.
• Coordinate logistics for in-office client meetings and board meetings, including room preparation, materials setup, and hospitality arrangements.
• Manage relationships with office vendors-catering, supplies, cleaning services, and facilities contractors-and ensure service quality meets expectations.
• Maintain organized records for vendor contracts, office expenses, and facilities-related documentation; support basic expense tracking in Excel.
• Support onboarding logistics for new employees, including coordinating workspace setup, building access, and orientation materials.
• Anticipate and plan for the operational needs of a growing office, contributing to facilities planning as the agency expands.
• Demonstrate behaviors consistent with Infinite's values (integrity, agility, compassion, and courage).

Why we want you

• You have at least one to two years' experience in an office management or operations role; prior experience in a professional services or agency environment is a genuine plus.
• You are a self-starter who owns outcomes - you notice when something is off, and you fix it before anyone has to ask.
• You are highly organized and detail-oriented, with strong time management skills and the ability to juggle multiple priorities without dropping the ball.
• You are proficient in Microsoft Excel for expense tracking and inventory management, and comfortable across the Microsoft Office Suite.
• You have experience with basic AV and conference room technology and can troubleshoot common issues or escalate to vendors as needed.
• You have excellent interpersonal and communication skills and are comfortable coordinating with building management, vendors, and internal stakeholders at all levels.
• You bring a professional, collegial, and service-oriented presence to everything you do-you understand that a well-run office is a direct reflection of the agency.
• You are comfortable in a fast-paced, growing environment and can adapt as office needs evolve.
• You are physically able to lift and move packages and office supplies as needed (up to 50 lbs).

What we offer

• Friendly and highly collaborative working environment where your voice will be heard and your ideas will count.
• A focus on growth and professional development: twice annual professional planning sessions, regular access to leadership and mentorship opportunities.
• Hybrid work schedule
• One-time stipend for your at-home work set-up; monthly stipend for your smartphone contract and a stipend to upgrade your device every three years.
• Competitive salary and customizable benefits package including:
  • 100% company paid health, dental and vision insurance coverage
  • 401k with competitive company match
  • Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitable contributions
  • Employee Assistance Program and free annual membership to the Calm app
• Ample time off: 15 vacation days, 10 annual company holidays, nine days paid sick leave, one personal day and an "on call" period between Christmas and New Year's.
• Unlimited paid time off to volunteer and 100% matching of charitable contributions up to $1,000 per year.
• Thorough onboarding and training process that extends throughout your tenure with the company.

The current annual base salary range for this position is $55,000-$65,000. Individual compensation varies based on job related factors, including relevant experience, qualifications, skills, seniority, geographic location, performance, revenue-based metrics, and business or organizational needs. The range listed is just one component of Infinite Global's total compensation package for employees.

Infinite Global is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Infinite Global's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Please note: if you provide the names of references we will not contact them without first notifying you.