Workplace Experience Manager

Workplace Experience Manager

New York, US

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms.

Verve For Advertisers is a technology company that empowers brands and agencies to connect moments of discovery and drive measurable outcomes across screens.

As part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it, delivering high-fidelity audiences, insights, and activation across premium omnichannel inventory.

We're looking for an Office Manager who sees workplace management as more than keeping things running - someone who genuinely cares about people and wants to shape office culture. The ideal candidate comes to the table with ideas for making Mondays feel a little less like Mondays and takes pride in being the connective tissue of the office. You're organized and dependable, but also bring warmth and creativity. If you love building community and celebrating people, we'd love to meet you.

Responsibilities include:

• Office Operations & Facilities
  • Order and maintain office supplies, snacks, and beverages, keeping the pantry and fridge stocked at all times
  • Maintain overall office condition and submit work orders and maintenance requests to the building or third-party vendors as needed (HVAC, coffee/water machines, etc.)
  • Coordinate with cleaning crews to ensure weekly schedules are kept and make adjustments when necessary
  • Manage communication with the landlord, building management, contractors, and service providers
  • Ensure health and safety policies are current and consistently followed
• Front Desk, Access & Mail
  • Attend the front desk, greet guests, and assist colleagues with day-to-day needs
  • Manage visitor access and room bookings for meetings and interviews
  • Handle building badge requests, including deactivation when employees leave
  • Process and sort incoming mail, courier deliveries, and package distribution
  • Post outgoing mail, including international parcels and courier shipments
• Events, People & Administration
  • Plan, organize, and execute in-office and external events end-to-end (team lunches, holiday parties, and seasonal celebrations) in coordination with the marketing team and event manager
  • Support IT and HR teams with employee onboarding and offboarding processes
  • Assist colleagues with travel management and coordination
  • Process invoices and manage office budgets
  • Implement and maintain office procedures and administrative systems

Here are a few indicators that you're the right person:

• You're caring, fun, detail oriented, meticulous, and organized
• You're quick, curious, strategic and like to take initiative
• You're passionate about creating a safe and inclusive environment and you enjoy planning events and celebrations
• You're customer service oriented and you love helping others
• You're an excellent writer and communicator

Requirements:

• Must be able to come into the office 5 days a week during business hours
• Experience in office management, front office operations, or a similar administrative role
• Strong interpersonal and communication skills - comfortable interfacing with employees at all levels, vendors, and visitors
• Ability to work under pressure and solve problems quickly and independently
• High attention to detail while maintaining awareness of the big picture
• Proactive, self-directed mindset with a strong sense of ownership and follow-through
• Collaborative team player with a professional and welcoming demeanor
• A genuine passion for people and workplace culture - with ideas and enthusiasm for making the office a great place to work
• Experience in project management, travel coordination, or event management is a plus

Some company benefits include:

• Competitive salary
• Health, dental, and vision insurance, plus mental health resources
• 401(k) match and generous PTO
• Hybrid work environment (NYC office)
• Free lunch for onsite team members in NYC
• Volunteer Opportunities
• Opportunities for professional development in a high-growth ad tech company

Greater NY-area Residents: We currently have a hybrid remote work policy. All Verve For Advertisers employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week.

We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords. Communications regarding your application will only come from @jungroup.com or @verve.com email addresses.

Salary Range

$70,000 - $90,000 USD

Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights. If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.