Account Supervisor

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit and follow along on LinkedIn #WeAreVML.

Who we are looking for:

VML is seeking an Account Supervisor servicing clients from an iconic brand in the Quick Service Restaurant industry. Overseeing largescale integrated brand campaigns, this person will act as the primary point of contact for our clients, leading presentations and representing well-managed projects, timely production, and adherence to budgets. This role owns the responsibility of the growth and development of the client’s go-to-market retail business across all disciplines. We are looking for talent to work in a hybrid model within our Kansas City headquarters office!

What you’ll do:

• Client | Oversee day-to-day agency performance and client relationship. Be proactive in assessing client needs and demands, delivering added value to the client wherever possible. Become a subject matter expert in the quick service restaurant industry, speaking clearly to the competitive landscape, products, services, trends and digital positions within the client’s business. Provide clear instruction as to the goals and objectives through any campaign or creative endeavor with specific guidance and performance measures.

• Team | Serve as agency champion to pull integrated activities together for moving the client’s business through production to launch. Partner cross-functionally with Project Management, Creative, Strategy, Connections, Marketing Effectiveness, and other Account team members. Develop and grow client relationships across key stakeholders. Generate and review project briefs to inspire and guide creative development. Assess and recommend tactics and strategies for building efficiencies, streamlining operations, and enhancing the value of agency to the client. Lead a collaborative effort to create unified services, client presentations, media campaigns, marketing materials, and value to the client.

• Mentor | Work across a large account team onsite in Kansas City, providing mentorship and development opportunities. Identify employee goals and conduct performance reviews.

• Process | Ensure agency work follows digital marketing best practices. Shepherd agency deliverables and client presentations through regulatory and legal review process. You are accountable for on-time, on-budget completion of all projects and the reporting of budget status to clients.

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.

• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.

• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.

• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you’ll need:

• 5-7+ years account management experience with a minimum of 2 years as a client lead of a large brand.

• Experience working in quick service restaurant or other regulated industry preferred.

• Strong experience in digital marketing across integrated campaigns—media, paid search, social, display, programmatic, SEO, content, UX, etc.

• Ability to lead and communicate effectively with cross functional teams.

• Self-confident, flexible yet takes and defends positions.

• Ability to present ideas and strategies to senior level clients.

What we offer:

• Passionate, driven people | We champion a culture of people who do extraordinary work.

• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.

• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.

• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$45,000—$90,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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