Front Desk Administrator

Rapport Position Title: Front Desk Administrator Wellington Pay 7 Salary: $30-$34/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Front Desk Administrator is responsible for establishing a warm, welcoming and professional atmosphere forall clients, executives and staff members at all times. Located in the Lobby, the Front Desk Administrator will bethe first point of contact for visitors to the area, making them feel comfortable, directing them to theirappointments and meetings and assisting them during their visit. Key Responsibilities Supporting the Director of Conference Services and ensuring that every guest is greeted with enthusiasm and hasa memorable experience. Properly greet and handle visitors with a smile and maintain eye contact through the entire interaction. Followingestablished procedures with regards to both expected and unexpected arrivals, coordinating with in-house securityas appropriate. Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls,and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization byusing names. Register all guest activity and liaise with other centers on visitor processing. Qualifications Basic computer skills and knowledge of office technology / equipment. Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’sjob domain. A high school graduate, with some college preferred. Two to three years’ experience in a client service orreception position within a hospitality or corporate environment. Associates In Rapport Are Offered Many Fantastic Benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. #J-18808-Ljbffr