Executive Assistant

Job Description

Job Description

Executive Assistant

Full-Time | Monday–Friday
Schedule: 9:00 AM–5:00 PM or 10:00 AM–6:00 PM

We are seeking a highly organized, professional, and customer-focused Executive Assistant to support our leadership team while serving as a welcoming presence for new admissions and their families. This position plays a key role in providing exceptional customer service, fostering positive relationships with residents on our busy short-term rehabilitation unit, and assisting with administrative operations throughout the facility.

The ideal candidate is compassionate, detail-oriented, able to manage multiple priorities, and thrives in a fast-paced healthcare environment.

Duties & Responsibilities

• Welcome new admissions and their families, ensuring a positive first impression.

• Build and maintain strong relationships with residents, families, and visitors by providing exceptional customer service.

• Assist the leadership team with daily administrative tasks, special projects, and operational support.

• Maintain accurate records, spreadsheets, reports, and tracking logs.

• Develop and monitor audits to track, trend, and report important operational data.

• Coordinate meetings, prepare meeting materials, and maintain calendars as needed.

• Answer phones, greet visitors, and respond professionally to inquiries.

• Prepare correspondence, forms, presentations, and other documents.

• Collaborate effectively with interdisciplinary departments to ensure smooth daily operations.

• Assist with resident satisfaction initiatives and customer service follow-up.

• Maintain confidentiality while handling sensitive information.

• Demonstrate excellent organizational skills while managing multiple priorities in a fast-paced environment.

• Support facility initiatives and perform other administrative duties as assigned.

Qualifications

• Associate's degree required.

• Previous administrative or executive support experience preferred, preferably in a healthcare setting.

• Excellent computer skills, including Microsoft Office applications.

• Strong organizational, communication, and interpersonal skills.

• Ability to multitask, prioritize responsibilities, and meet deadlines.

• Professional demeanor with exceptional customer service skills.

• Ability to work independently while functioning as part of a collaborative team.

Requirements

• Excellent work ethic.

• Caring, compassionate, and positive personality.

• Strong time management skills and ability to meet deadlines.

• Ability to remain organized while managing multiple tasks.

• Ability to spend the majority of the workday on your feet interacting with residents, families, and staff.

• Commitment to providing compassionate, high-quality service.

Benefits

• Competitive salary

• Employee and family health, dental, and vision insurance

• 401(k) with employer contribution

• Generous paid time off

• Free parking