Solutions Engineer

About Baselayer: Trusted by 2,200+ financial institutions, Baselayer is the intelligent business identity platform that helps verify any business, automate KYB, and monitor real-time risk. Baselayer’s B2B risk solutions & identity graph network leverage state & federal government filings and proprietary data sources to prevent fraud, accelerate onboarding, and lower credit losses. About You: You're a technical bridge-builder who thrives at the intersection of engineering and customer success. You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems. You\'re energized by helping customers implement solutions that drive measurable business value. Must-Have Requirements: You have 2+ years of experience in a technical role, product management, or customer-facing position You possess fundamental knowledge of API concepts and web technologies You're detail-oriented and able to document requirements effectively You're a natural problem-solver who enjoys finding solutions to complex challenges You're adaptable and can navigate ambiguity with confidence You're highly collaborative and enjoy working with cross-functional teams Nice-to-Have: Experience in solutions engineering, implementation, or technical customer success Familiarity with identity verification, KYC/KYB processes, or financial compliance Experience with fintech or financial institutions Experience leading technical discovery calls, product demos, or implementation workshops Responsibilities: Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer\'s identity verification solutions Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products Solution Design: Create technical documentation and implementation plans that address specific customer needs Product Demonstrations: Deliver technical demonstrations that showcase Baselayer\'s capabilities Cross-functional Collaboration: Work closely with sales, product, and engineering teams Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios Customer Training: Educate customers on Baselayer\'s products and APIs Feedback Loop: Collect and communicate customer feedback to product and engineering teams Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space Post-implementation Support: Provide ongoing technical guidance to ensure customer success Hybrid in NYC. In office 3 days/week Flexible PTO Smart, genuine, ambitious team Salary Range: $95k – $130k + Equity - 0.05% – 0.25% Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet #J-18808-Ljbffr