Call Center / Administrative Assistant
Luxury Bath Technologies
Job Description
Job Description
Call Center / Administrative Assistant
Luxury Bath of Phoenix
Phoenix, AZ
Luxury Bath of Phoenix is seeking a professional, organized, and customer-focused Call Center / Administrative Assistant to join our growing team. This position plays a vital role in supporting our sales and operations teams by managing inbound and outbound calls, scheduling appointments, assisting customers, and handling administrative tasks. If you thrive in a fast-paced environment and enjoy helping customers, we would love to hear from you.
Responsibilities- Answer incoming calls and respond to customer inquiries professionally and courteously.
- Make outbound calls to prospective and existing customers.
- Schedule and confirm appointments for sales representatives and management.
- Maintain accurate customer records and update information in company databases and CRM systems.
- Assist with data entry, filing, and general office administration.
- Manage email correspondence and distribute messages appropriately.
- Support daily office operations and administrative functions.
- Coordinate with internal departments to ensure a smooth customer experience.
- Handle customer concerns and escalate issues when necessary.
- Prepare reports and maintain organized records as needed.
- Previous experience in a call center, customer service, receptionist, or administrative role preferred.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Comfortable using CRM systems and scheduling software.
- Ability to work independently and as part of a team.
- Professional demeanor and strong attention to detail.
- Reliable attendance and punctuality.
- Competitive hourly pay
- Paid Time Off (PTO)
- Health Insurance
- Career growth opportunities
- Supportive and team-oriented work environment
If you enjoy providing outstanding customer service and helping keep an office running efficiently, apply today and become part of the Luxury Bath of Phoenix team.
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Vacancy posted 16 days ago
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