Business Analyst | Senior Management Analyst

Job Description

Job Description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking a Coast Guard Yard Business Analyst / Senior Management Analyst to support the federal client's Logistics Center (SFLC), Business Operations Division (BOD). The analyst will provide business analysis, workforce planning, quality management system documentation, process improvement, training planning, and strategic initiative support.

The ideal candidate will have experience supporting federal or industrial operations environments, developing process and desk guides, supporting ISO 9001:2015 or Quality Management System activities, conducting workforce analysis, and coordinating across technical, financial, facilities, industrial, quality assurance, and executive stakeholders.

• Lead and support the federal client's workforce planning efforts.
• Support workforce training initiatives, including development of training plans and supporting materials.
• Conduct or support parametric studies of production and support workforce sizing to determine threshold and objective staffing levels for an expanded production workforce.
• Review prior federal client's workforce analyses and incorporate relevant findings into updated studies and recommendations.
• Support development and maintenance of documentation related to the the federal client's Quality Management System and Financial Operations.
• Support QMS and ISO 9001:2015 re-certification activities, including development and update of required Desk Guides and Process Guides.
• Review, update, and improve the federal client's process guides and desk guides for consistency, accuracy, completeness, and quality.
• Submit draft updated guides for government review and work with Yard Industrial staff to finalize and publish approved versions.
• Collaborate with Yard Industrial, Financial Operations, Facilities Engineering, Quality Assurance, and Executive Steering Committee stakeholders.
• Provide executive and administrative support to the chartered CPIF Working Group Team Leader.
• Participate in and support the federal client's Command initiatives and business analysis studies.
• Support the the federal client's Business Manager in conducting Business Case Analyses.
• Participate in and support SFLC Command initiatives and business analysis studies as required.
• Prepare professional documentation, briefing materials, analysis summaries, meeting notes, action item trackers, and decision-support products.

Qualifications

• Experience performing business analysis, management analysis, workforce planning, or process improvement in a federal, shipyard, industrial, logistics, maintenance, engineering, or operations environment.
• Experience developing, reviewing, or maintaining process guides, desk guides, standard operating procedures, or technical/business documentation.
• Knowledge of Quality Management Systems and experience supporting QMS documentation, audits, certification, or recertification activities.
• Familiarity with ISO 9001:2015 requirements or comparable quality management standards.
• Experience conducting workforce analysis, staffing studies, business case analysis, operational analysis, or organizational assessments.
• Ability to work with cross-functional stakeholders across industrial operations, financial operations, facilities engineering, quality assurance, and executive leadership.
• Strong technical writing, editing, facilitation, and communication skills.
• Ability to organize complex information into clear recommendations, guides, briefings, and executive-ready materials.
• Strong attention to detail and ability to manage multiple documentation and analysis tasks simultaneously.
• Ability to work independently with minimal supervision in a federal client environment.

Desired Qualifications

• Prior experience supporting the the federal client's SFLC, shipyard operations, depot maintenance, industrial operations, or federal logistics/maintenance organizations.
• Experience with ISO 9001:2015 recertification preparation, internal audits, corrective action tracking, or quality documentation control.
• Experience supporting CPIF, continuous process improvement, Lean, Six Sigma, business process reengineering, or modernization initiatives.
• Experience preparing Business Case Analyses, workforce models, staffing justifications, or executive decision papers.
• Experience supporting government working groups, command-level initiatives, or executive steering committees.
• Familiarity with the federal client's or DHS business operations, maintenance, financial operations, or facilities engineering environments.

Education and Experience

• Bachelor's degree preferred in business administration, management, industrial engineering, logistics, public administration, operations research, or a related field.
• Additional directly relevant experience may be considered in lieu of a degree.
• Prior shipyard, depot, federal logistics, or industrial operations experience is highly preferred.

Work Environment

• Federal client support environment with interaction across business, technical, industrial, quality, and executive stakeholders.
• Location and onsite requirements to be confirmed based on contract direction.

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

• Referral Bonus
• (401k) Matching
• Holidays – Eleven
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

MARYLAND ONLY Salary: $100,000-120,000 (commensurate with experience)

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.