Vice President, Operations

Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for the past 6 years! Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre! Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact. We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose. Job Description VP, Deposit Operations Reports to: SVP, Bank Operations Mission Summary At the forefront of operational excellence and strategic innovation, the VP, Deposit Operations is a visionary and influential senior leader who propels the department forward—championing transformation, driving efficiency, and elevating customer experience. This role is not just about managing processes; it’s about architecting the future of Deposit, Retail, Payment and Product Operations, leveraging technology, AI, data, and talent to deliver best-in-class solutions for our customers and our bank. This role requires a strategic leader who stays ahead of emerging payment technologies, regulatory shifts, and customer expectations—actively identifying new opportunities to enhance our payment and product offerings and deliver frictionless, secure, and innovative experiences across all channels. As a key member of the Bank Operations leadership team, the VP, Deposit Operations provides direction, leadership, and alignment across multiple operational disciplines while serving as a trusted advisor to executive leadership. This role focuses on building resilient operating models, developing high performing leaders, and ensuring the bank’s deposit and payment capabilities continue to evolve in support of growth, customer experience, and regulatory expectations. Objectives of the Role Provide enterprise leadership and accountability for Deposit, Retail, Payment, and Product Operations, ensuring consistent execution, governance, and performance. Drive operational strategy, transformation, and continuous improvement across all deposit related functions. Strengthen risk management, dual control, audit readiness, and regulatory compliance across operational teams. Lead, mentor, and develop teams, fostering a culture of accountability, collaboration, and high performance. Partner with senior leadership, Marketing, Technology, Risk, and Compliance to align operational execution with enterprise strategy. Ensure operational readiness and scalability to support new products, payment capabilities, and customer growth. Essential Functions Provide strategic leadership for enterprise Deposit Operations (Retail, Deposit, Payments, and Product Operations), ensuring aligned execution, operational readiness for new products and initiatives, and consistent representation in executive, audit, and regulatory forums. Drive operational excellence and scalability by leading process optimization, standardizing workflows and controls, eliminating manual touchpoints, and building frameworks that improve efficiency, accuracy, customer experience, and long‑term growth. Strengthen governance, risk, and control environments by establishing policies, procedures, and escalation frameworks that support regulatory compliance, risk mitigation, and audit expectations. Advance performance and data-driven decision-making by leveraging metrics, service standards, analytics, and reporting to optimize resources, identify trends and risks, and continuously improve outcomes. Enable technology and innovation by partnering with Technology, Digital, and Business Intelligence teams to implement automation, payments innovation, AI capabilities, and scalable operational tools. Build high-performing, cross-functional teams by developing leaders, driving accountability and succession planning, and partnering across Operations, Risk, Marketing, Retail, and Sales to deliver aligned, customer‑centric operating models. Model strong leadership and judgment through ethical decision-making, customer‑focused outcomes, and effective management of complex operational and risk‑related challenges. Qualifications Bachelor’s degree required; advanced degree or professional payment certifications preferred. Minimum of 10 years of progressive leadership experience in banking operations, with direct oversight of multi discipline operational teams. Demonstrated success leading operational functions and transformational initiatives. Strong understanding of deposit operations, retail banking, payment operations, regulatory requirements, and risk management. Experience leveraging operational analytics, dashboards, and data visualization to support performance management and decision making. Proven ability to influence executive, operational, and cross functional teams. Exceptional leadership, communication, and strategic thinking skills. Deep understanding of industry trends, regulatory requirements, and best practices in operations; including payment rails and emerging digital payment platforms. Demonstrated experience leading automation, workflow redesign, or AI-enabled operational initiatives. Proven track record of driving operational transformation within a regulated banking environment. Experience implementing or optimizing operational technologies, payment platforms, or digital servicing capabilities. Competencies Enterprise Leadership & Governance Operational Strategy & Execution Risk & Regulatory Management Talent Development & Succession Planning Cross Functional Collaboration Customer Centric Focus Change Leadership & Continuous Improvement Data-Driven Decision Making Innovation & Operational Modernization Process Optimization and Automation Leadership Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Ready to Make Your Mark? Ready to Make Your Mark? If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission. Why Join Us: Community Focus: Be part of a community bank that values and actively supports the St. Louis area. Competitive Compensation: We offer a comprehensive salary and benefits package. Professional Growth: Opportunities for continuous learning and development. Impactful Work: Play a key role in shaping the credit strategy and success of our organization. Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation. Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other Midwest BankCentre roles! Equal Opportunity Employer Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. We thank all applicants in advance for their interest in this position and Midwest BankCentre. Only applicants selected for an interview will be contacted. #J-18808-Ljbffr