SE CCE Operations Office Assistant

Operations Office Assistant

The Operations Office Assistant supports the Center for Civic Engagement (CCE) by contributing to the execution of key operational processes that enable community-engaged learning and programming.

Working with increasing independence, the assistant will support transportation coordination, facility requests, and core administrative workflows that ensure the smooth functioning of the Center.

Primary responsibilities include supporting student transportation requests for required community engagement activities, assisting with CCE facility requests, and contributing to broader operational and administrative tasks.

The position is expected to work approximately 6 hours per week, with a schedule determined in coordination with the supervisor.

Specific duties include:

• Assist in processing Community Engagement Transportation Requests, including assigning rideshare services and coordinating charter transportation for CBL classes and programs; request vendor quotes as needed
• Support the coordination and tracking of transportation logistics to ensure timely and accurate execution
• Collaborate with the Operations Coordinator on record keeping, data entry, auditing, and preparation of documents and basic data reports
• Assist in supporting CCE facility requests and scheduling needs, including maintaining shared calendars (e.g., THC 239 Conference Room)
• Contribute to general office operations, including welcoming and directing guests, answering phones as needed, and organizing office materials
• Support ongoing improvements to operational systems (e.g., Airtable workflows, request tracking, documentation) as needed
• Other duties as assigned by CCE Operations staff

Qualifications include:

• Interest in learning and working with Airtable and operational data systems
• Comfortable learning new tools and software platforms
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Adaptable, reliable, and able to problem-solve in dynamic environments
• Proficient in Microsoft Excel or Google sheets
• Interest in community engagement and connecting University work with the Richmond community
• Experience in leadership roles (at UR or prior) preferred
• Experience with customer service, data analysis, or CCE programs is a plus, but not required

Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.