Head of Total Rewards

Head Of Total Rewards

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Opportunity

We're on a journey to make StubHub a place people are proud to be from -not just proud to be at. Total Rewards is one of the most direct expressions of that commitment. How we pay people, how we structure equity, and how we design benefits sends a signal every single day about whether StubHub truly values what its people bring. Getting this right isn't just good HR, it's how we earn and keep trust.

We are looking for a Head of Total Rewards who will build the compensation, benefits, and equity infrastructure that StubHub needs to win, as a talent destination, as a public company, and as a global marketplace. Our Total Rewards ecosystem needs a complete reimagination: a compensation philosophy grounded in transparency and equity, a benefits strategy that reflects who our employees actually are, an equity program that is meaningful and well understood, and the AI-powered tools and analytics to run it all with rigor and speed.

This is a rare opportunity to build something from the ground up -at a company with the scale, ambition, and resources to do it right.

Reporting to the Chief Human Resources Officer, the Head of Total Rewards is a senior leadership role with both strategic scope and hands-on operational depth. This leader will own the design, rebuild, and ongoing evolution of StubHub's global compensation, benefits, and equity programs -serving as the primary advisor to the CHRO, CFO, and Compensation Committee of the Board on all rewards matters, while also rolling up their sleeves to build frameworks, run cycles, and get things done. The ecosystem you build will directly shape StubHub's ability to attract and retain the talent that powers this business.

What You'll Do:

Total Rewards Strategy & Philosophy

• Design and own StubHub's global Total Rewards strategy, establishing a clear compensation philosophy that is competitive, equitable, transparent, and aligned to our business objectives and talent strategy
• Rebuild job architecture from the ground up: develop a consistent leveling framework, job family structure, and career bands that scale globally and bring clarity to how we pay and develop people
• Lead the development of pay transparency practices and frameworks, positioning StubHub ahead of emerging regulatory requirements (including EU Pay Transparency Directive and evolving U.S. state-level disclosure laws)
• Serve as a trusted strategic advisor to the CHRO, CFO, and executive leadership on all compensation, benefits, and equity matters

Compensation Design & Management

• Design and administer competitive base pay structures, short-term incentive programs, and variable compensation plans across all employee populations and geographies
• Own and lead annual compensation planning cycles, including merit, promotion, and bonus modeling, ensuring equitable distribution of rewards and alignment to performance
• Build and maintain robust compensation benchmarking practices using market survey data, ensuring StubHub remains externally competitive and internally fair across levels and geographies
• Develop clear manager enablement tools and HRBP training so that compensation decisions are made consistently, confidently, and with data
• Partner closely with Finance and Legal on budgeting, headcount modeling, and regulatory compliance related to compensation

Executive Compensation & Equity

• Equity administration is one of this role's most critical and immediate mandates. StubHub is navigating the transition from private company equity practices to the rigorous standards required of a NYSE-listed public company, and the complexity of our equity program demands focused, expert leadership from day one.
• Own the private-to-public equity transition end-to-end : Lead the remediation and restructuring of StubHub's equity administration practices to meet public company standards -including cap table cleanup, plan document review, data integrity audits, and platform migration or optimization in partnership with Finance and Legal.
• Establish SOX-compliant equity controls : Design and implement internal controls over equity compensation that satisfy SOX Section 404 requirements, including proper segregation of duties so that equity changes cannot be made by the same individuals who benefit from them; ensure audit-readiness at every reporting cycle.
• Administer public company equity programs with precision : Manage RSU, stock option, and equity refresh grant administration with the accuracy, documentation, and audit trails required by SEC reporting schedules; own grant lifecycle management from Board approval through settlement, tax withholding, and payroll reconciliation.
• Lead executive compensation governance : Partner with the CHRO, CFO, and Legal to manage the Compensation Committee of the Board, including preparation of proxy materials, CD&A, and Summary Compensation Table disclosures; ensure compliance with SEC clawback rules under Dodd-Frank and SOX Section 304, including policy documentation, annual 10-K exhibit filing, and executive communication.
• Ensure 409A and tax compliance : Oversee 409A valuation processes, ISO/NSO tax treatment, ESPP administration where applicable, and required annual tax filings (Forms 3921 and 3922); partner with Legal and external counsel to navigate complex equity tax scenarios across jurisdictions.
• Build insider trading and 10b5-1 plan infrastructure : Develop and enforce insider trading policies, blackout period administration, and 10b5-1 plan management for executives and other covered persons in close coordination with Legal and Compliance.
• Drive employee equity education as a strategic priority : Build a robust, multi-channel equity education program -including AI-assisted tools, self-service resources, and live sessions -that ensures every employee understands the value, mechanics, and tax implications of their equity awards; given the complexity of StubHub's equity program, this is not a communications task but a core operational imperative.
• Evaluate and optimize equity administration infrastructure: Assess StubHub's current equity platform and administration practices; lead vendor evaluation, platform transition, or third-party outsourcing decisions as needed to ensure the infrastructure is fit for a public company -including real-time reporting, audit-ready documentation, and seamless integration with payroll and HRIS.

Benefits & Wellbeing

• Evaluate, rebuild, and manage StubHub's global benefits programs; health, welfare, retirement, and wellbeing, ensuring offerings are competitive, cost-effective, and meaningful to a diverse global workforce.
• Manage vendor relationships and benefits broker partnerships, leading regular RFP and renewal processes with rigor and an eye toward employee experience.
• Design an employee wellbeing strategy that goes beyond traditional benefits -addressing mental health, financial wellness, flexible work, and life-stage needs across the employee population.
• Use data and employee feedback to continuously evaluate program effectiveness and evolve offerings in response to workforce needs and market trends.

AI-Forward Total Rewards Operations

• Champion the integration of AI tools across the Total Rewards function -including AI-assisted benchmarking and salary band maintenance, automated pay equity analysis, agentic compensation planning tools, and generative AI-powered employee communications about benefits and equity
• Build and deploy AI-enabled self-service resources (such as benefits assistants and equity education tools) that dramatically reduce administrative inquiry volume and improve employee understanding of their total package
• Leverage predictive analytics to identify retention risk, compensation outliers, and pay equity gaps before they become problems -moving the function from reactive to proactive
• Partner with People Operations to ensure Total Rewards data flows cleanly through StubHub's HRIS and that compensation planning cycles are powered by accurate, real-time data
• Evaluate and implement best-in-class compensation technology platforms that enable speed, accuracy, and strategic insight, and that position the team to spend time on high-value work rather than spreadsheet management

Pay Equity & Compliance

• Lead StubHub's pay equity strategy, building the analytical infrastructure to measure, monitor, and remediate inequities across gender, race, and other demographic dimensions
• Ensure full compliance with federal, state, and international compensation and benefits regulations, including multi-jurisdiction reporting requirements
• Develop the governance frameworks and audit-ready documentation required of a publicly traded global company
• Proactively monitor the regulatory landscape and anticipate changes that require adjustments to StubHub's programs or