Marketing Operations Specialist

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Job Description:

Join Job Duck as a Marketing Operations Specialist and play a key role in supporting the daily execution of marketing and business development initiatives. In this position, you will help transform ideas into action by coordinating projects, maintaining marketing systems, creating content, supporting events, and ensuring critical marketing operations run smoothly. You will work closely with leadership while taking ownership of recurring tasks that drive visibility, engagement, and growth. This opportunity is ideal for a highly organized, proactive professional who enjoys balancing creativity, research, technology, and attention to detail in a fast paced environment.

• Monthly Compensation Range: $1,245 to $1,350 USD

Responsibilities include, but are not limited to:

• Identify opportunities to grow the firm's online audience and strengthen professional relationships

• Support social media engagement by interacting with referral partners, professional organizations, attorneys, fiduciaries, and community contacts

• Utilize AI tools to improve efficiency and support marketing execution

• Perform routine website updates including attorney credentials, biographies, awards, events, news, and directory information

• Organize and maintain marketing assets including biographies, CVs, headshots, articles, presentations, videos, awards, and approved marketing materials

• Perform quality assurance reviews before campaign launches

• Identify duplicate records and perform routine database audits

• Maintain accurate contact records in HubSpot

• Support attorney business development initiatives through research and opportunity tracking

• Research conferences, podcasts, webinars, professional associations, speaking opportunities, and industry events

• Assist with webinar administration, CLE accreditation support, attendee lists, event materials, and post event contact management

• Create and schedule evergreen social media content using approved firm resources, articles, awards, attorney bios, presentations, FAQs, events, and website content

• Review website content for outdated information, broken links, and content accuracy

• Build and schedule approved newsletters and email marketing campaigns

• Monitor campaign performance and maintain reporting records

• Manage contact lists, segmentation, and CRM data hygiene activities

• Draft presentation materials based on outlines and direction provided by leadership

• Help maintain attorney topic banks, presentation resources, and outreach lists

• Maintain a centralized calendar for awards, conferences, speaking engagements, sponsorships, association events, editorial opportunities, and business development activities

• Coordinate event invitations, attendee tracking, RSVP management, and follow up communications

Requirements:

• Schedule: Full time. Monday through Friday. Ideally 8:30 AM to 5:30 PM PST. Some scheduling flexibility may be available with sufficient overlap during Pacific Time business hours

• Language Requirements: English only. Excellent verbal and written communication skills

• Experience Requirements: Previous experience in marketing, business development, communications, or administrative support • Experience managing multiple projects and deadlines simultaneously • Experience supporting events, email marketing, or social media initiatives preferred

• Software & Tools: HubSpot • Microsoft Office Suite • Microsoft Outlook • LinkedIn • Meta platforms • Canva • Claude • ChatGPT • YouTube • Zoom Webinars • WordPress or similar website management platforms preferred

• Work Environment: Primarily digital and administrative role • Low call volume environment • Most communication occurs through email, online platforms, and collaboration tools • Expected daily calls : 0 to 5

Required Skills


• Highly organized and able to manage multiple priorities

• Strong attention to detail

• Proactive and self motivated

• Excellent written communication skills

• Strong online research abilities

• Time management and prioritization skills

• Content creation and editing skills

• Social media management

• Email marketing coordination

• Event planning and support

• CRM management and data maintenance

• Database organization

• Marketing operations support

• AI tool proficiency

• HubSpot proficiency

• Canva proficiency

• Spreadsheet management

• Problem solving skills

• Adaptability

• Reliability and accountability

• Ability to follow established processes independently

• Ability to create strong first drafts from minimal direction

• Ability to maintain brand consistency

Work Shift:

8:30 AM - 5:30 PM [PST][PDT] (United States of America)

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions!


Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.