Customer Service Representative - Bilingual
Cortes Insurance Agency Inc
Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues, as well as assistant to the broker.Responsibilities:Handle customer inquiries and complaintsProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Cortes Insurance Agency Inc
Vacancy posted 3 days ago
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