Reservation/Front Desk Manager, Sea Salt Naples

Sea Salt

Job Description

Reservation/Front Desk Manager

The Aielli Group is looking for a Reservation/Front Desk Manager to join our team. Main responsibilities include greeting guest, providing accurate wait times, and escorting customers to the dining and bar area.

To be successful as a Reservation/Front Desk Manager, you should have solid organizational and people skills to ensure our guest have a positive dining experience from the moment they arrive until their departure. You should be able to prioritize tasks in a busy setting and adhere to all food safety regulations and procedures.

Responsibilities

Welcome guest.
Provide accurate wait times and monitor waiting times.
Escort customers to assigned dining or bar areas.
Provide menus and announce Server name.
Acknowledge customers upon their departure.
Maintain a clean reception area.
Cater to guests who require extra attention (children, elderly).
Answer incoming calls and address customer inquiries.
Manage reservations.

This job description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the restaurant.

Requirements

Previous experience as a Reservation/Front Desk Manager
Understand restaurant etiquette.
Experience managing reservations.
Excellent communication skills (via phone and in-person).
Strong organizational skills.
Exceptional time management.
Ability to stand and walk for long periods of time.
Lift at least 10lbs.
Comply with all food and safety regulations.

Benefits

Employee Discount
Paid Weekly

Shift

Lunch & Dinner Shift Availability

Monday - Friday
Weekends and Holidays

Apply

Vacancy posted 9 days ago

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